Chick-fil-A Back of House Lead

Job Summary:

Chick-fil-A Batesville is seeking a highly motivated and experienced Back of House Lead to join our leadership team. This role is essential in ensuring ensuring excellence in food safety, kitchen systems and operational efficiency. The BOH Lead will play a key role in leading the kitchen team, maintaining high standards of quality and cleanliness, and driving consistent execution of BOH procedures.

A Back of House Lead is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our leaders are responsible for supporting senior leadership in executing daily operations and holding team members accountable for each component of Operational Excellence and our Recipe for Service. Our leaders lead by example and set the tone that others will follow. 

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

BOH Lead Responsibilities:

• Lead, coach and develop the kitchen team to ensure operational excellence and uphold the brand and values of Chick-fil-A
• Manage kitchen operations including food preparation, cooking, packaging and sanitation standards
• Monitor, track and communicate food cost and waste; identifying opportunities for improvement and implementing corrective actions
• Build and maintain kitchen systems that enhance workflow, consistency and team performance
• Ensure compliance with food safety guidelines, health standards and company policies
• Partner with leadership team to execute training programs for BOH team members
• Collaborate on scheduling to ensure proper staffing levels during peak and non-peak hours
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Open and/or close, lead shifts, key holder
• Excellent communication skills, both written and spoken
• Set the tone for a positive and efficient kitchen environment through servant leadership

Qualifications and Requirements:

• High school diploma or equivalent
• 2-3 years of experience working at Chick-fil-A (preferred, not required)
• Proven experience leading and managing in a kitchen or food service environment as a shift lead, crew lead, supervisor or team lead (preferred)
• Strong understanding of BOH operations, including food cost tracking, waste management and kitchen systems
• Servant-heart leader with passion for developing others
• Excellent communication and organizational skills
• Reliable transportation
• Ability to work in a fast-paced environment while maintaining a positive and professional attitude
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Flexible availability including evenings, weekends and holidays

Benefits:

• Competitive pay
• Opportunities for advancement and professional development
• Free meals during shifts
• Team member discounts
• Supportive and engaging work environment

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary : $12 - $16