What are the responsibilities and job description for the BOH/FOH Director position at Chick-fil-A?
A store director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our director's are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Directors lead by example and set the tone that others will follow.
Position Type:
- Full-time
Our Benefits Include:
- Competitive pay, Insurance, PTO, 401k, Monthly Bonuses
- Flexible scheduling (and closed on Sundays)
- A fun work environment where you can positively influence others
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
Director Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Participation in monthly leadership meetings while reporting on respective area(s) of the Restaurant
- Offer immediate and respectful response to fellow team member's and guest's needs
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $20 - $23