What are the responsibilities and job description for the Back of House Director position at Chick-fil-A?
Lead the Kitchen. Develop People. Drive Excellence.
At Chick-fil-A, we’re not just serving food—we’re creating experiences and developing leaders. We are looking for a Back of House Director who is passionate about leading teams, delivering operational excellence, and building a culture that people want to be part of.
If you thrive in a fast-paced environment, love developing others, and take ownership of results, this is your opportunity to make a lasting impact.
What You’ll Do
As a Back of House Director, you will own the heart of our operation—the kitchen.
- Lead and develop the team by coaching, training, and holding high standards
- Drive food quality and consistency with excellence in every order
- Ensure food safety and cleanliness at the highest level
- Manage kitchen systems and execution during high-volume shifts
- Build a strong, positive culture that values teamwork and accountability
- Develop future leaders by investing in and mentoring team members
- Partner with leadership to improve systems, speed, and accuracy
What We’re Looking For
We’re looking for more than experience—we’re looking for leadership.
- Proven ability to lead a team and influence others
- Strong sense of ownership and accountability
- Ability to thrive in a fast-paced, high-expectation environment
- Passion for developing people and building culture
- High attention to detail and commitment to excellence
- Strong communication and problem-solving skills
Kitchen or restaurant leadership experience is a plus—but not required for the right leader.
What You’ll Get
- A clear path for growth and advancement
- Leadership development and coaching
- A values-driven culture focused on care, excellence, and teamwork
- The opportunity to lead a high-performing team
Why Chick-fil-A?
Working at Chick-fil-A is more than a job—it’s an opportunity to grow as a leader, serve others, and be part of a team that feels like family. We believe in investing in our people and creating an environment where you can thrive both personally and professionally.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job Type: fulltime
Schedule:
- 8 hour shift
- 10 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
Education: High school degree
Work location: On-site
Chick-fil-A Jackson & MacArthur. 1300 MacArthur Dr, Alexandria, LA, 71301
Benefits:
Employee Discounts, Free Lunch or Snacks, Job Training