Assistant Director, Operations

At Chick-fil-A, Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Leaders are responsible for supervising assigned stations for an entire shift and will be assigned to open or close the restaurant, following established opening and closing procedures. Leaders may also have other additional minor responsibilities.

Responsibilities Include:

• Primarily, leading the charge to create and develop Ambassadors and Raving Fans by assisting the Director and leadership team in oversight of the entire operation.
• Assisting the Director of Operations with the hiring and onboarding process.
• Assisting in the maintenance of a food safety culture in the kitchen by ensuring proper training and compliance with all food safety systems.
• Growing and improving efficiency in kitchen operations.
• Overseeing all cleaning and maintenance of facilities and equipment in conjunction with the Operations Director.
• Reducing food waste.
• Collaborating with leaders and/or lead the plan and execution of any large catering orders.
• Maintaining a positive working relationship and treating all employees with respect while providing them with direction and feedback.
• Communicating employee performance and policy/procedure violations to management and assists in appropriate handling.
• Strictly adhering to all Company policies and procedures.
• Completing any other duties given by the Director or Operator.
• Be willing to work shifts on the kitchen line and be involved in day-to-day operations.
• Having an in-depth understanding of the Chick-fil-A brand.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• 
  Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

REQUIREMENTS

• Minimum 18 years old
• Previous customer service experience preferred
• Hard-working
• Team-oriented
• Friendly
• Honest
• Great customer skills
• High School Diploma or GED is required.
• Previous leadership experience
• Team management skills
• Must be available to work until closing at least once a week (11pm)

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.