What are the responsibilities and job description for the Chick-fil-A Galleria Mall Full Time, Front Counter Shift Leader $13 position at Chick-fil-A Galleria Mall?
Our Galleria Chick-fil-A family is looking for caring, hospitality leaders who love serving others in a fast paced environment.
Pay Rate: Pay begins at $12 for Shift leaders
Availability Expectations: Saturdays required with 30 or more hours per week. Full Time Availability (40 hours ) preferred
Open Availability Preferred Though Not Required
Prerequisites: Must be 18 years of age or older
Core Values
· Caring: Being genuinely interested in team members and guests
· Integrity: Doing the right thing, even when no one is looking
· Excellence: Committing to giving your best every day
· Service: Taking joy in doing for others
· Optimism: Choosing to have a positive attitude
Key Responsibilities
· Have a genuine interest in team members’ development and success
· Champion hospitality, food safety and quality standards
· Know all positions in area where you are to lead (FOH/BOH)
· Appropriately address policy violations
· Coach, train, mentor and develop team members
· Ensure all checklists are completed in a timely manner
· Demonstrate ability to:
— Run breaks efficiently
— Use Setup sheets to appropriately position talent
— Efficiently lead shifts
— Complete inventory transfers
— Ensure proper cash management (Counting register tills, Change fund, InForm)
— Enthusiastically answer the phone
— Complete SAFE Daily Criticals and eRQAs
— Use the Customer Care Log and the HEARD model to address guest complaint issues
— Complete catering orders, including setups and adding orders to POS
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
Physical Setting:
- Fast casual restaurant
- Quick service & fast food restaurant
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Basic math: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: One location