What are the responsibilities and job description for the Director of Operations position at Chick-fil-A Eau Claire?
Company Description
Chick-fil-A Eau Claire is a local, franchised restaurant location in the Chippewa Valley. It is owner/operated by Alec Lewis, a Wisconsin native who started as a Team Member, spent over 10 years with the brand and is in his 2nd year as an Owner/Operator.
Role Description
This is a full-time, on-site role for a Director of Operations at Chick-fil-A Eau Claire, located in Eau Claire, WI. The Director of Operations will be responsible for overseeing daily operations, managing teams and developing leaders, ensuring excellent customer service in matching with Chick-fil-A’s reputation, and handling financial reporting and budgeting. They will also be in charge of optimizing operational effeciency throughout the restaurant. Additionally, the Director of Operations will be expected to develop and implement strategies to increase sales growth and profitability.
Qualifications
- Operations Management and Analytical Skills
- Team Management and Leadership skills
- Experience in Budgeting and Financial Planning
- Customer Service and Communication Skills
- Proven ability to optimize operational processes
- Strong problem-solving skills and attention to detail
- Ability to work well under pressure and adapt to changing environments
- Associate’s or Bachelor’s degree
- Prior experience in a leadership role is a plus