DIRECTOR OF OPERATIONS

Salary: Other Forms of Compensation:  Pay Grade: 14  Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.  About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryThe Director of Operations is responsible for leading our team at the location – ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.Detailed ResponsibilitiesProactively coaching and motivating team members to deliver their bestIdentifying opportunities and driving continual improvement in our location operationsBuilding a strong partnership with locations partnersWorking with regional and Home Office leadership to drive innovation and best practices at the locationDelivering against our financial goals and budgetsCoaching the operations management teamRepresenting Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendorsOverseeing and ensuring the highest standards of safety and sanitation in all activities across the locationReviewing financial reports and developing action plans to best achieve business goalsLeading the continual development of the location’s food story and guest experienceCompleting team member performance reviews including career development planning and compensation reviewsResponding to emails, phone calls and any associated administrative work corresponding with role responsibilities Reviewing and processing any expense reports submitted by team members in ConcurInterviewing applicants interested in roles requiring hiring consideration and approvalCollaborating with culinary leadership and partners to drive menu development and associated operational enhancementsOverseeing season planning process ensuring alignment with Levy and partner expectations/goalsCoaching team members for optimal performance and engagementConducting manager meetings to engage, inform and build alignmentConducting event walks interacting with team members, guests, partners and VIPsIdentifying and planning for management support needs when the business will exceed the location’s current resourcesManaging team recognition program 'Levy Legends' by leadership promotion and participation Conducting building safety walks so our locations maintain an outstanding level of safety and cleanlinessCompleting corrective action, where necessary, to hold team members accountable and improve future performancePersonally lead the coaching and mentoring of future talent within the location – developing the next generation of leadersClosing/Signoff Payroll on a bi-weekly basis for team membersEnsuring all financial reporting is completed in a timely and accurate mannerDriving shrinkage prevention efforts to minimize financial risk to the businessLeading continual operational improvement planningParticipating in Governance Meeting presentations to network, learn, and represent Levy’s culture and business goalsPlanning budget and P&L management to support optimal financial achievementEngagement planning in collaboration with the leadership team, so our team feels supported by and committed to LevyActing as the figurehead at the location for Levy’s Work of Change initiative – build a diverse and inclusive team who represent the community the location servesOther duties as assignedJob RequirementsJob Requirements5 leadership experience in Hospitality or RetailBachelor’s Degree in Hospitality Management is preferredHigh level of computer literacyUnderstanding of financial conceptsPassion for hospitality, food, and retailExcellent interpersonal and stakeholder management skillsCurious about Life at Levy? Check it out: Levy Culture Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered. MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time Off PlanPaid Parental LeaveHoliday Time Off (varies by site/state)Personal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Levy maintains a drug-free workplace.Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf Req ID:  1488958Levy Sector [[Cust_clntAcName]] DANIELLE M ROSE [[req_classification]]