What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-a (DC & Restaurants)?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. * We are currently holding open interviews every Tuesday from 4pm-5pm . Apply and come to our restaurant to be interviewed by one of your hiring directors. If you have a resume you can attach it to your application or bring in a hard copy. Open interviews end at 5pm sharp. Position Type: Full-time and Part-time Our Benefits Include: A fun work environment where you can positively influence a team and your community Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Front of House Team Member Responsibilities: Sharing smiles with the guests throughout their visit Maintaining eye contact Speaking enthusiastically Make emotional connections with guests Honor and encourage others to follow the vision and values of the restaurant Multitask quickly, yet thoroughly Be team-oriented, adaptable, dependable, with a strong work ethic Work on their feet for several hours at a time Communicate effectively with guests and Team Members Adhere to Chick-fil-A policies and dress code at all times Challenge your urgency in a fast paced environment Serving guests in the dining room and the drive thru in different weather conditions Maintaining cleanliness in the restaurant (parking lot, dining room, restrooms, behind the counter) Looking for opportunities to go beyond the standard service expectation Qualifications and Requirements: Consistency and reliability Cheerful and positive attitude Loves serving and helping others Customer service oriented Strong interpersonal skills Detail-oriented Ability to multi-task Works well independently and in a team environment Be willing and able to work a flexible schedule, especially weekends and holidays Have the ability to lift and carry 10-30 lbs on a regular basis Have the ability to stand for long periods of time Accepting coaching and feedback on ways to improve No previous work experience is necessary Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.