What are the responsibilities and job description for the Front of House Team Member position at Chick-fil-a (DC & Restaurants)?
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. Position Type: Full-time and Part-time Our Benefits Include: A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Employee Discount Paid Training Front of House Team Member Responsibilities: Smile Create and Maintain Eye Contact Speak Enthusiastically Make Emotional Connections with Guests Honor and encourage others to follow the vision and values of the Restaurant Multitask quickly, yet thoroughly Be team-oriented, adaptable, dependable, with a strong work ethic Work on their feet for several hours at a time Communicate effectively with guests and Team Members Adhere to Chick-fil-A rules and dress code at all times Other duties as assigned Qualifications and Requirements: Consistency and reliability Cheerful and positive attitude Loves serving and helping others Customer service oriented Strong interpersonal skills Detail-oriented Able to multi-task Works well independently and in a team environment Be willing and able to work a flexible schedule Have the ability to lift and carry up to 50lbs on a regular basis Have the ability to stand for long periods of time Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.