Back of House Team Member

Job Description: Team Member Location: Chick-fil-A North Canton FSU Reports To: Shift Leader / Director Mission Deliver remarkable hospitality and consistent operational excellence that creates positive guest experiences and reflects Chick-fil-A North Canton’s core values — every guest, every time. Outcomes (What You Must Get Done) To succeed in this role, the Team Member must consistently accomplish the following: Achieve 95%+ order accuracy on all guest transactions during assigned shifts Maintain a clean, safe, and organized workstation (front or back of house) throughout all shifts Consistently receive positive guest feedback or zero guest complaints during assigned hours Demonstrate 100% compliance with food safety and sanitation procedures Arrive on time and ready to work for 95%+ of scheduled shifts per month Support teammates and leaders proactively by anticipating needs and offering assistance Complete all assigned training modules and demonstrate role competency within 30 days of hire Competencies (Skills and Traits Required for Success) Behavioral Fit – What A Players Bring Integrity: Always chooses to do the right thing, even when unsupervised Efficiency: Works quickly without sacrificing quality or accuracy Follow-through: Completes tasks thoroughly and reliably without reminders Flexibility: Adapts easily to changes in team, role, or environment Attention to Detail: Catches mistakes before they reach the guest Persistence: Keeps going until the job is done right High Standards: Holds self and teammates to consistent excellence Communication: Speaks clearly, listens actively, and resolves conflicts with professionalism Cultural Fit – Who Thrives Here Words that describe our team culture: Positive – We create joy for guests and each other Humble – We put others first and serve with gratitude Reliable – We show up on time and follow through Teachable – We seek feedback and grow through it Team-oriented – We win together by helping each other Married to the Mission: Grow People, Grow Business, but dating the Methods. Vision: To provide Excellence through Hospitality to help our community Grow. Values: Excellence, Hospitality, Growth Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary : $11 - $16