Demo

Training Director

Chick-fil-A Crocker Park
Westlake, OH Full Time
POSTED ON 5/3/2026
AVAILABLE BEFORE 6/2/2026

Training Director

Chick-fil-A Crocker Park is seeking developed leaders to support the business by communicating, training, and coaching all employees on Chick-fil-A’s procedures and policies. The Training Director will oversee the initial and reoccurring training of employees in the continual pursuit of “Operational Excellence” while creating a positive work culture in either the front or back of the house. The Training Director is in constant communication with the leadership team and franchisee.


Benefits

  • Sundays off
  • Flexible work schedule
  • Free Employee Meal
  • Competitive pay
  • Opportunity for growth and advancement
  • Scholarship opportunities | $1,000, $2,500, $25,000
  • 401K match program
  • Health Insurance Benefits
  • Paid time off


Qualifications

  • Experience as a leader or a trainer
  • Proven ability to lead teams
  • Basic computer competency


Required skills

  • Displays enthusiasm, courtesy, and hospitality by incorporating operational excellence, and emotional connections with our guests and employees
  • Ability to handle multiple tasks at once while working at a quick, and detailed pace
  • Ability to communicate effectively with both guests and team members
  • Entrusts and encourages others to follow the visions and values of the restaurant
  • Willingness to step outside of job role to assist in other roles
  • Displays patience and a desire to continuously learn
  • Must be an excellent coach, communicator and team builder
  • Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40 pounds


Responsibilities

  • Demonstrates knowledge of Chick-fil-A policies and procedures
  • Develops employees through a training program and coaching
  • Works with the leadership team to develop the team while creating a positive work culture
  • Works with the leadership team to revise training plan based on the needs of the business
  • Completes recurring training with current employees for continual development
  • Tracks and communicates employee development with monthly evaluations to the leadership team
  • Complete understanding of key positions in either the front or back of the restaurant
  • Takes initiative during non-peak hours to complete side duties


Position type

  • Full-time pay range (32 hours or more per week): Starting at $18 per hour
  • Pay rates are based on employee availability.

Salary : $18

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