What are the responsibilities and job description for the Community Relations Representative position at Chicago Public Schools and Careers?
Community Relations Representative
Job Number: 250003ED
Posting Date: Dec 10, 2025, 1:11:02 PM
Primary Location: Central-501 W 35th St (Garfield-Humboldt EL Network)
Position Type: Union Position
Overtime Status: Exempt
Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500 schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community. Six core values guide the work we do every day for our students – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience.
The Office of Multilingual-Multicultural Education (OMME) exists to guide CPS in providing a high-quality education for all language learners that is attentive to a culturally and linguistically diverse community of students, families, and educators. OMME aims to achieve its mission through strategic planning, collaborative partnerships, professional development, and the production of tools and resources to improve instruction.
Job Summary:
Under the supervision of the Program Equity Director, the Community Relations Representative functions as a liaison between the school, community, parents, and students to improve school/community relations and student attendance problems; and performs related duties as required.
The Community Relations Representative will be held accountable for the following responsibilities:
- Establishes relationships with community organizations and social service agencies to identify existing resources and services,
- Works with students and families of students with truancy problems to determine causes of truancy problems,
- Develops resource networks and accompanies students and parents or guardians to community and social service agencies which provide services and referrals not directly provided by the Chicago Public Schools,
- Assists in compiling periodic activity report for submission to supervisory staff,
- Meets with community organizations to obtain information and literature concerning available services for distribution to students and their families as necessary,
Prepares and maintains pertinent records and reports.
In order to be successful and achieve the above responsibilities, the Community Relations Representative must possess the following qualifications:
Education Required:
- Graduation from an accredited educational institution with an Associate's degree,
- Or the successful completion of two years of college-level coursework at an accredited college or university
Experience Required:
- Three (3) years of experience in community organizations;
- Or an equivalent combination of training and experience.
Knowledge, Skills, and Abilities:
- Good knowledge of various community organizations and social service agencies which serve the community in which the school is located.
- Ability to establish and maintain effective working relationships with various community organizations and social service agencies which serve the community in which the school is located.
- Good interpersonal and human relations skills, and effective oral and written communication skills.
Physical Requirements:
- Light Work:
- Exerting up to twenty (20) pounds of force occasionally, or up to ten (10) pounds of force frequently, or a negligible amount of force frequently to move objects.
- Even though weight of force moved may be only a negligible amount, a position should be rated as Light Work:
- (I) when it requires walking or standing to a significant degree; or
- (2) when it requires sitting most of the time but entails pushing or pulling of arm controls.
Benefits:
Health & Wellness: Your Care, Your Choice
CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs:
Medical Plan Options
Pharmacy
Dental
Vision
Behavioral Health & EAP
Employee Wellness Program
Financial Security: Planning for Today and Tomorrow
We understand the importance of financial stability, which is why CPS offers strong retirement and savings options:
Basic Life Insurance
Life and Disability Insurance
Pension Plans
Supplemental Retirement Plans (403(b) and 457(b))
Flexible Spending Accounts (FSAs)
Spot Pet Insurance
Work-Life Balance: Supporting Your Personal and Professional Life
CPS values the well-being of its employees and offers competitive paid time off policies:
Paid Leave
Sick Leave
Vacation Days
Parental Leaves
Short-Term Disability
Religious Holidays
Leaves
Reference the Chicago Public Schools: A Comprehensive Benefits Overview or the benefits handbook for comprehensive details.
Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:
Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions; however, all CPS employees must be residents of Illinois.