What are the responsibilities and job description for the Community Relations Assistant position at Village of Hazel Crest?
Title: Community Relations Assistant
Department: Community & Business Relations
Supervision: Reports to the Director of Community & Business Relations
Position Overview
The Community Relations Assistant supports the planning, coordination, and execution of community outreach initiatives, events, and public engagement activities. This role helps maintain positive relationships between the organization and community members, partners, stakeholders, and residents. The ideal candidate is professional, organized, detail-oriented, and comfortable working with diverse groups.
Key Responsibilities
- Assist in planning, organizing, and supporting community events, programs, and meetings.
- Coordinate room rentals, including scheduling, confirming availability, preparing rental agreements, collecting required documents/payments, and ensuring rooms are properly set up and restored after use.
- Prepare materials such as flyers, presentations, newsletters, and social media posts.
- Track attendance, compile reports, and maintain detailed records of community engagement activities.
- Serve as a point of contact for residents, partners, and organizations seeking information or assistance.
- Support outreach efforts by distributing information, conducting follow-ups, and responding to inquiries.
- Coordinate logistics for events, including setup, cleanup, vendor communication, and equipment preparation.
- Assist in drafting correspondence, memos, agendas, certificates, and thank-you messages.
- Maintain databases, contact lists, and community resources.
- Support internal communication between departments and community stakeholders.
- Perform administrative tasks such as scheduling, filing, answering phones, and managing calendars.
Qualifications
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Experience in community engagement, customer service, event support, facility reservations, or municipal/government operations is a plus.
- Strong written and verbal communication skills.
- Excellent organizational and time-management abilities.
- Ability to work independently and as part of a team.
- Comfortable interacting with the public, including youth, seniors, and diverse community groups.
- Proficient in Microsoft Office, email communication, and digital outreach tools.
- Ability to lift 25 lbs. and assist with event setup when needed.
- Flexibility to work evenings or weekends for special events.
Core Competencies
- Professionalism and customer service
- Collaboration and teamwork
- Attention to detail
- Problem-solving and adaptability
- Confidentiality and discretion
Work Environment
This position may require both office work and on-site event support. Tasks may include standing for extended periods, light lifting, and interacting with the public.
Pay: $ $23.50 per hour
Expected hours: No less than 40.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $24