Program Relationship Manager

Job Summary: 

The Program Relationship Manager provides essential relationship and contract management support for a portfolio of subcontractors under The Partnership. This entry level role ensures subcontractor satisfaction and compliance by serving as a first point of contact, tracking contract deliverables, and coordinating regular communications.

Responsibilities:

• Maintain up-to-date knowledge of each assigned contract’s scope and milestones.

• Serve as the day-to-day contact for subcontractor inquiries and routine needs.

• Assist in organizing monthly performance meetings.

• Compile and report contract performance data to internal stakeholders.

• Support internal departments with contract-related questions or updates.

• Escalate unresolved issues to senior team members as needed.

• Perform all related duties and responsibilities as assigned.

Required Skills:

• Strong attention to detail and communication skills.

• Basic understanding of contract and program management principles.

• Ability to learn and work in a fast-paced environment.

• Proficient with Microsoft Office Suite.

• Commitment to equity, inclusion, and economic mobility for underserved communities. 

Education and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field; OR relevant career experience may substituted.

• Minimum of 1 to 3 years of administrative, client-facing, or public service experience.

• Knowledge of WIOA and related workforce legislation and programs. 

Physical Requirements: 

• Frequently required to stand, walk and sit.

• Frequent use of a computer keyboard and screen.

• Occasionally required to lift/push/carry items up to 25 pounds.