What are the responsibilities and job description for the Director, Category Management position at Chewy?
Our Opportunity
Chewy is looking for a Director of Category Management – Dog Food, to lead one of our single largest and most strategically important business. Dog Food is foundational to Chewy’s customer experience, vendor partnerships, and long-term growth. This leader will own the P&L, strategy, and executional excellence for a multibillion-dollar category at the center of pet parent loyalty and vendor innovation.
We’re seeking a seasoned business leader who thrives at scale, balances strategic depth with operational precision, and can accelerate Chewy’s position as the most trusted and convenient destination for pet parents everywhere. You’ll lead a high-performing team, drive transformational category strategies, and partner directly with senior executives and key vendors to deliver growth, profitability, and customer experience outcomes that define category leadership.
What You’ll Do
Category Leadership
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Chewy is looking for a Director of Category Management – Dog Food, to lead one of our single largest and most strategically important business. Dog Food is foundational to Chewy’s customer experience, vendor partnerships, and long-term growth. This leader will own the P&L, strategy, and executional excellence for a multibillion-dollar category at the center of pet parent loyalty and vendor innovation.
We’re seeking a seasoned business leader who thrives at scale, balances strategic depth with operational precision, and can accelerate Chewy’s position as the most trusted and convenient destination for pet parents everywhere. You’ll lead a high-performing team, drive transformational category strategies, and partner directly with senior executives and key vendors to deliver growth, profitability, and customer experience outcomes that define category leadership.
What You’ll Do
Category Leadership
- Own end-to-end Dog Food P&L, inclusive of revenue, margin, inventory, and marketing performance.
- Develop and execute a category strategy that drives growth across both established and emerging brands.
- Leverage deep analytics and customer insights to optimize pricing, promotions, and assortment.
- Partner with marketing, supply chain, and operations to ensure flawless execution across the customer journey.
- Serve as senior relationship owner for major vendor partners, including strategic brand planning, joint business plans, and innovation roadmaps.
- Expand Chewy’s vendor ecosystem through targeted engagement with emerging and high-potential brands.
- Negotiate commercial agreements that unlock long-term growth, margin expansion, and differentiation for Chewy.
- Lead, mentor, and develop a high-caliber team of category managers, analysts, and business operators.
- Set a culture of accountability, analytical rigor, and bias for action.
- Collaborate across Chewy’s matrix organization—including Marketing, Finance, Tech, Supply Chain, and Customer Experience—to deliver integrated, cross-functional business outcomes.
- Identify new opportunities for category expansion, private brand development, and premiumization.
- Champion the use of data-driven decision-making and experimentation to continually evolve the customer experience.
- Represent Dog Food as a core driver of Chewy’s broader growth agenda and strategic planning.
- 15 years of progressive business experience in ecommerce, retail, CPG, or consulting, with a track record of delivering profitable growth at scale.
- 10 years of people leadership, with experience developing and scaling high-performing teams.
- Proven experience as the P&L owner of a major business unit or category exceeding $500M in annual sales.
- Deep functional expertise in category management, merchandising, pricing, vendor negotiations, and brand development.
- Strong analytical and financial acumen; highly fluent in forecasting, pricing, and performance management.
- Strategic thinker who operates effectively at both 10,000 feet and ground level—comfortable balancing vision with detail.
- Excellent communicator and influencer across senior executive and cross-functional teams.
- Bachelor’s degree required; MBA preferred.
- Must be open to travel as needed.
- Opportunity to lead Chewy’s most essential category and shape the trajectory of our Consumables business.
- Visibility and impact at the highest levels of the company, with direct interaction across executive leadership and vendor C-suites.
- A fast-paced, high-growth environment that rewards ownership, insight, and execution.
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Salary : $213,000 - $359,500