What are the responsibilities and job description for the Assistant Director of Spa Services position at Chetola Resort?
Description:
The Chetola Resort is one of the top destination resorts in the Carolinas. Located in iconic Blowing Rock, the resort is only 90 minutes from the Charlotte Airport. Chetola spans 140 acres, offers award-winning amenities, and is the largest private employer in town.
The Resort is looking for an Assistant Director of Spa Services to assist in leading the team of associates and contractors who provide rejuvenating services to our guests.
The Assistant Director of the Spa will:
- Provide outstanding service to clients and guests who wish to receive treatments at the Spa.
- Work on ways to promote Spa offerings and grow revenue.
- Schedule spa attendants and service providers based on business levels.
- Ensure efficient client scheduling via phone and online tools.
- Maintain supplies and spa cleanliness and safety.
- Collaborate with the Front Office and Sales teams to best promote the Spa offerings to guests and future resort clients.
- Work with Human Resources to maintain staffing in the Spa.
Knowledge of Spa operations is a requirement.
Previous experience in a Guest Services position is a requirement.
Previous supervisory experience in a Guest Service position is beneficial.
