What are the responsibilities and job description for the Senior Family Services Specialist - Adult Services position at Chesterfield County?
Minimum Qualifications
Customer Experience: It's Our Business, It's Our Passion.
The Chesterfield-Colonial Heights Department of Social Services is hiring a Senior Family Services Specialist- Adult Services to conduct investigations of suspected abuse, neglect, and exploitation of adults over the age of 60 and disabled persons over the age of 18 in Chesterfield and Colonial Heights and to support the customer's right to make choices and assist in maximizing independence. The position carries a caseload of Adult Services and Adult Protective Services cases.
What You Do And How You Do It
You will investigate allegations by asking vulnerable adults personal or difficult questions related to their safety and/or risk of abuse, neglect, and exploitation. You will conduct assessments, long term care screenings for adults and children, monitor companion services and guardian reports and develop service plans. It doesn't stop there. You will make appropriate referrals or provide needed guidance to facilitate solutions to specific problems. You will engage and empower adults to identify their strengths and skills in addition to problem-solving ways to make positive changes. You will learn local, state, and federal regulations, and stay up to date as things change. You'll help customers connect with community resources to receive the services they need. You will also educate the public on the needs and concerns of this adult population. Perform other work as required.
Here's What You Need
This position is considered Critical Safety Sensitive and is subject to random drug and alcohol testing. The use of medical marijuana for this position is prohibited.
This position is part of an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.
Chesterfield County offers an attractive benefits package. As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience. Those incentives apply to individuals who possess: a master's or bachelor's degree in social work, master's degree in human services, LCSW designation, Child Welfare Stipend participants, completion of COVLC new worker training orthose who are bilingual (English/Spanish or American Sign Language).
This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?
Visit careers.chesterfield.gov to view instructions and to complete and submit an application.
Shift
Monday - Friday; 8:30 a.m. - 5:00 p.m.
Work Location
Social Services
Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion
Summary
For information on county benefits, view Employee Benefits Summary.
01
What is your highest level of education completed? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
How many years of experience do you have working with older adults or individuals with disabilities in settings such as nursing facilities, DSS, group homes, assisted living facilities, DARS, DBHDS, or Mental Health? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
How many years of experience do you have conducting Adult Protective Services investigations? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
Customer Experience: It's Our Business, It's Our Passion.
The Chesterfield-Colonial Heights Department of Social Services is hiring a Senior Family Services Specialist- Adult Services to conduct investigations of suspected abuse, neglect, and exploitation of adults over the age of 60 and disabled persons over the age of 18 in Chesterfield and Colonial Heights and to support the customer's right to make choices and assist in maximizing independence. The position carries a caseload of Adult Services and Adult Protective Services cases.
What You Do And How You Do It
You will investigate allegations by asking vulnerable adults personal or difficult questions related to their safety and/or risk of abuse, neglect, and exploitation. You will conduct assessments, long term care screenings for adults and children, monitor companion services and guardian reports and develop service plans. It doesn't stop there. You will make appropriate referrals or provide needed guidance to facilitate solutions to specific problems. You will engage and empower adults to identify their strengths and skills in addition to problem-solving ways to make positive changes. You will learn local, state, and federal regulations, and stay up to date as things change. You'll help customers connect with community resources to receive the services they need. You will also educate the public on the needs and concerns of this adult population. Perform other work as required.
Here's What You Need
- Minimum of a bachelor's degree in a Human Services field or minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section22VAC40-670-20 of the Administrative Code of Virginia) required.
- Considerable experience in assigned program area/human services programs and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities required.
- Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license preferred.
- Knowledge of adult services programs in public social services in Virginia preferred.
- Excellent oral and written communication skills to include the ability to interact with a culturally diverse population
- Consistently excellent customer service skills
- Ability to build relationships and foster a sense of team both inside the agency and externally
- Independent, creative, critical thinker with good judgment for making decisions
- Strong computer and typing proficiency
- Ability to deal effectively with conflict; assertiveness and confidence when being challenged
This position is considered Critical Safety Sensitive and is subject to random drug and alcohol testing. The use of medical marijuana for this position is prohibited.
This position is part of an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.
Chesterfield County offers an attractive benefits package. As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience. Those incentives apply to individuals who possess: a master's or bachelor's degree in social work, master's degree in human services, LCSW designation, Child Welfare Stipend participants, completion of COVLC new worker training orthose who are bilingual (English/Spanish or American Sign Language).
This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?
Visit careers.chesterfield.gov to view instructions and to complete and submit an application.
Shift
Monday - Friday; 8:30 a.m. - 5:00 p.m.
Work Location
Social Services
Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion
Summary
For information on county benefits, view Employee Benefits Summary.
01
What is your highest level of education completed? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
- Some High School
- High School/GED
- Some College
- 2 year College degree (Associate's)
- 4 year College degree (Bachelor's)
- Master's Degree
How many years of experience do you have working with older adults or individuals with disabilities in settings such as nursing facilities, DSS, group homes, assisted living facilities, DARS, DBHDS, or Mental Health? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
- Less than 1 year
- 1 - 3 years
- 3 - 5 years
- 5 - 10 years
- 10 - 15 years
- More than 15 years
How many years of experience do you have conducting Adult Protective Services investigations? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
- Less than 1 year
- 1 - 3 years
- 3 - 5 years
- 5 - 10 years
- 10 - 15 years
- More than 15 years
- Required Question