What are the responsibilities and job description for the Nurse Manager position at ChesPenn Health Services?
About Us
ChesPenn is a network of community health centers in Delaware County. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay.
Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back!
Join Our Team as a Nurse Manager
Are you passionate about improving lives through compassionate, patient-centered care? At ChesPenn, you’ll be part of a dedicated healthcare team committed to empowering patients with the support and clinical expertise they need to thrive. As a Nurse Manager, you’ll play a vital role in delivering high-quality, culturally sensitive care to diverse populations across Delaware County.
This is more than a job — it’s a mission-driven opportunity to make a lasting impact in your community. It’s a job that will love you back.
Why You’ll Love Working with Us
We live by the values of compassion, teamwork, integrity, and quality — shaping how we care for patients and support one another. Here, you’ll find a workplace where your dedication is valued, your voice is heard, and your efforts truly make a difference.
What We Offer:
- Medical, dental, and vision insurance
- 401 (k), retirement account
- Life insurance
- Generous vacation, sick, and personal leave
- Tuition reimbursement
- Employee Assistance Program
Who You Are:
- A clear and compassionate communicator who can educate and advocate for patients across all backgrounds
- A motivated self-starter who thrives in a fast-paced, multi-site environment
- A team player who builds positive relationships and supports a healthy workplace culture
- Passionate about making a meaningful difference in patients’ lives every day
Position Summary:
The Nurse Manager ensures access to the highest quality care for all ChesPenn patients by partnering with other leadership staff in planning for clinical support staffing, developing policies and procedures for nursing and other medical support roles, creating staff development policies, procedures, and tools, supervision of direct reports, and modeling exemplary nursing care.
Essential Duties and Functions:
- Supervise and Manage nursing staff
- Partner with other senior staff in developing and implementing policies, procedures, and training systems for nursing and medical assistant staff
- Participate in performance evaluation of clinical support staff
- Analyze and report on clinical staff efficiency and effectiveness
- Ensure appropriate documentation in all clinical support activities
- Provide professional nursing services including triage of patients
- Prioritize patients according to intensity, need, and required follow-up and develop complete plans of care to address the needs of patients.
- Perform follow-up calls for patients recently discharged from acute hospitalizations and who are considered high risk for readmission
- Update patient medical records after each contact
- Perform medication management, including reconciling discharge medications with ongoing medication regimens and developing a patient-directed-self-management strategy for compliance
- Work closely with providers and health care team to ensure the patient an appropriate plan of treatment and a safe transition to home
- Promote patient self-management and empower patients/families to achieve maximum levels of wellness and independence. Interacts professionally with patient/family and involves patient/family in the formation of a plan of care
- Manage chronic and acute health problems
- Counsel and educate patients on management of their illness
- Support medical providers as needed
- Offer education and guidance for navigating complex medical decisions
- Maintain EMR databases on care managed population
- Maintains accurate and timely documentation in the EMR
- Encourage and work collaboratively in team-based care
- Other duties as assigned by the Chief Executive Officer or the Director of Clinical Support
Qualifications
- Bachelor’s degree in nursing or an Associate Degree in Nursing with relevant experience
- Current Registered Nurse (RN) license in the state of Pennsylvania
- Experience in acute care, community health, or outpatient settings is highly desirable
- Proficiency in EMR systems for documentation and patient management
- Strong communication skills with the ability to educate diverse populations
- BLS certification required; additional certifications (e.g., ACLS, PALS) are a plus
Physical demands:
Moderate physical effort in carrying charts, forms, supplies and equipment.
Work environment:
Primary work environment is a multi-site, multi-cultural ambulatory care setting. There is routine exposure to infectious disease and bloodborne pathogens
ChesPenn is an Equal Opportunity Employer
Please note:
To protect the safety of children and families—and to safeguard sensitive medical information—all candidates who accept any form of job offer, whether conditional, contingent, or final, are required to complete pre-employment screenings. These may include child abuse clearance, criminal background checks, and other evaluations mandated by state and federal regulations. Depending on the position, additional requirements such as fingerprinting, drug testing, and verification of professional credentials may also apply.
Salary : $50