What are the responsibilities and job description for the Business Assistant position at Cherry Tree Dental?
Business Assistant (Full-Time)
Wisconsin River Family Dental, a Cherry Tree Dental Office | Wisconsin Rapids, WI
Wisconsin River Family Dental is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.
Why You’ll Love Working Here:- Competitive compensation
- Health Insurance - significant employer contributions towards monthly premiums
- Dental Insurance (employer-paid)
- Vision Insurance
- Basic life & long-term disability insurance (employer-paid)
- 401(k) employer contribution
- Up to 3 weeks of PTO in your first year
- Paid holidays
- Continuing education opportunities
- Employee referral bonus program
- A supportive, team-oriented environment
As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.
Your responsibilities will include:
- Greeting and assisting patients in person and over the phone
- Scheduling, confirming, and managing appointments
- Verifying insurance benefits and coverage
- Posting accurate patient and insurance payments
- Reviewing treatment plans and explaining next steps clearly
- Maintaining accurate, confidential patient records
- High school diploma or equivalent
- Dental or medical office experience preferred (not required)
- Strong multitasking and leadership abilities
- Positive, professional communication skills
- Excellent customer service and attention to detail
- A team‑oriented mindset
- Monday: 7:30am – 4:30pm
- Tuesday: 7:30am – 4:30pm
- Wednesday: 8:00am – 5:00pm
- Thursday: 7:30am – 4:30pm
Wisconsin Rapids is a welcoming community located in the heart of Central Wisconsin. Known for its scenic beauty along the Wisconsin River, the city offers a blend of small-town charm and modern amenities. Residents enjoy affordable living, excellent schools, and abundant outdoor recreation, including hiking, fishing, and water sports. With a strong sense of community and easy access to larger cities like Stevens point and Wausau, Wisconsin Rapids is an ideal place to live, work, and grow your career.