ER Registrar

Role Summary: The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through in-person and phone interactions.

Key Responsibilities:

• Interact courteously with patients and families, addressing questions and providing assistance.
• Schedule procedures, pre-register patients, and obtain necessary authorizations.
• Verify insurance eligibility and capture accurate insurance details.
• Record patient financial responsibilities and communicate operative reports to physicians.
• Organize and maintain complete patient medical records, prepare charts for procedures, and respond to record requests efficiently.
• Handle phone inquiries professionally, ensure documentation accuracy, and maintain compliance with policies.
  
  

Qualifications & Skills: 0-2 years of healthcare and customer service experience, proficiency with registration and insurance tools, strong interpersonal skills, attention to detail, and organizational abilities.

Additional Requirements: Maintain reliable attendance, handle sensitive information confidentially, and perform other duties as assigned.