Director of Restaurant Dining

Director of Restaurant Dining

Cherokee Country Club | Knoxville, TN

Lead. Inspire. Elevate the Member Experience.

Cherokee Country Club is seeking an experienced, energetic, and hospitality-driven Director of Restaurant Dining to lead our restaurant operations and deliver exceptional dining experiences for our members and guests.

This is an exciting opportunity for a proven hospitality leader who thrives in an upscale dining environment, enjoys building relationships with members, developing high-performing teams, and creating a culture centered around service excellence.

If you are passionate about hospitality, leadership, and creating memorable dining experiences, we'd love to meet you.

What You'll Do

As the Director of Restaurant Dining, you will:

• Lead all front-of-house restaurant operations.
• Create an exceptional dining experience for members and guests.
• Recruit, hire, train, coach, and develop restaurant managers and service staff.
• Foster a positive culture built on teamwork, professionalism, accountability, and hospitality.
• Maintain a visible presence in the dining rooms, engaging with members and supporting the team.
• Partner with the Executive Chef to ensure seamless food and service execution.
• Ensure consistent service standards across all restaurant outlets.
• Oversee scheduling, labor management, payroll, and staffing levels.
• Monitor financial performance while maintaining outstanding service quality.
• Handle member feedback professionally and resolve concerns promptly.
• Maintain the highest standards of cleanliness, organization, and operational excellence.
• Ensure compliance with health, safety, sanitation, and alcohol service regulations.
• Support club events, holiday functions, and special member activities.
• Collaborate with department leaders to enhance the overall member experience.

Qualifications

The ideal candidate will have:

• Minimum of five (5) years of progressive restaurant management leadership experience.
• Private club, luxury hotel, resort, or fine dining experience strongly preferred.
• Proven ability to lead, coach, and inspire high-performing teams.
• Outstanding communication and interpersonal skills.
• Strong financial acumen, including budgeting, labor management, and cost control.
• Experience with POS systems, scheduling software, and Microsoft Office.
• ServSafe Manager Certification (or the ability to obtain).
• Bachelor's degree in Hospitality Management or a related field preferred.

What We're Looking For

We are looking for someone who is:

• Passionate about hospitality and member service
• A visible, hands-on leader
• Positive, energetic, and approachable
• Organized and detail-oriented
• An excellent communicator
• Skilled at building strong relationships
• Calm under pressure in a fast-paced environment
• Committed to developing others and creating a winning team culture

Why Cherokee Country Club?

Cherokee Country Club is one of the premier private clubs in the region, known for exceptional service, outstanding dining, and a commitment to excellence. Our employees are the foundation of our success, and we are dedicated to providing a supportive environment where leaders can grow, innovate, and make a lasting impact.

If you're ready to take the next step in your hospitality leadership career and help create unforgettable experiences for our members, we encourage you to apply.

Compensation & Benefits

Compensation is competitive and based on experience and qualifications.

Eligible employees enjoy a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid Time Off (PTO)
• 401(k) with company match
• Employee meals
• Professional development opportunities
• A collaborative, team-oriented work environment

Cherokee Country Club is an Equal Opportunity Employer and welcomes candidates who are passionate about hospitality, leadership, and creating exceptional member experiences.