Territory Account Representative - Albuquerque, NM & West Texas

Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Asset Recovery Rep. to join our team in Albuquerque, NM / West Texas.

CHEP is seeking a motivated Asset Recovery Representative to manage all locations within an assigned territory that do not have a commercial agreement with CHEP. Our Asset Recovery teams hold a critical role in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations.

Job Summary

• Serve as the primary point of contact within the assigned territory for known and new locations interacting with CHEP assets, building and managing relationships to ensure successful asset recovery.
• Develop and maintain relationships with pallet recyclers and non-participating distributors (NPD), ensuring compliance with CHEP’s asset ownership and recovery processes.
• Collaborate with internal teams to coordinate third-party collections and resolve issues related to asset recovery and compliance.

Key Responsibilities May Include:

• Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
• Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
• Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
• Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
• Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
• Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
• Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
• Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.

Requirements:

• Candidate must be willing and able to lift 65lbs regularly
• Candidate must have a clean motor vehicle driving record
• Candidate must be able to obtain a DOT Medical card with no restrictions
• Bilingual (English/Spanish)
• Minimum 2 years route sales and or customer service
• Prior workplace field experience in Operations, Sales, or Customer Service
• Excellent selling and interpersonal skills
• Personal computer skills with an emphasis on Microsoft Excel and Word
• Capable of maintaining and organizing a home office
• Ability to manage funds pertaining to business expenses
• Possess time management skills
• Decipher data to proactively determine recoveries, transactional errors, and new opportunities

What we Offer:

• Competitive Pay w/ Shift Differential
• Benefits Day 1!
• 401K w/ company match (up to 4%)
• FREE company-paid vision, short-term disability, and life insurance!!
• FREE company-provided PPE and safety equipment
• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!

Base pay range is $75,000- $90,000 annually

Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.

Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.