VTC Technician Mid-Level

Overview

VTC Technician Mid-Level

Fort Belvoir, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! 

The VTC Technician Mid-Level shall be responsible for daily support services of VTC and conference room systems for the lifecycle of the project.

Responsibilities

• Perform routine performance testing to ensure VTC and other conference room equipment, computer servers, and workstations operate at optimal performance and capacity.
• Monitor system performance and ensure availability and reliability.
• Perform troubleshooting of VTC and conference room equipment and execute repair or initiate a trouble ticket to the appropriate office for support of components and connections external to the site VTC system.
• Resolve system operational problems by troubleshooting and performing fault isolation, scheduling VTC sessions, maintaining a call schedule, and coordinating reservations and scheduling of VTC services with outside agencies for executive-level users.
• Schedule VTC sessions, maintain a call schedule, and coordinate reservations and scheduling of VTC services with outside agencies for executive-level users.
• Perform setups, tests, adjustments, operations, and shutdowns of equipment in support of VTC sessions.
• Provide on-site support during standard and/or contractually mandated core business hours.
• Provide occasional after-hours support as requested by the government.
• Provide client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.
• Act as an equipment custodian and perform inventory asset management and accountability functions.
• Draft Standard Operating Procedures (SOP) for VTC operations.
• Troubleshoot system failures and accessibility problems.
• Monitor system performance and track usage.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in an online corporate system.
• CONUS and/or OCONUS travel as required.
• Other duties as assigned.

Qualifications

• High school diploma or GED equivalent required.
• 2 years of relevant work experience.
• 8570 IAT Level II Compliance (CCNA-Security, CySA , GICSP, GSEC, or Security CE) required within six months of the start date.
• Must be a U.S. citizen.
• Top Secret clearance is required, and a TS/SCI clearance is required to start.

Knowledge, Skills and Abilities:

• Experience performing system security functions (including system security plans).
  • Understanding of basic networking, IAT level II certified.
• Proficient in Microsoft Office, including PowerPoint, Word, Excel, Access, and Outlook.
• Must have a working knowledge of Crestron systems.
• Must have a working knowledge of Telecommunication Priority Systems.
  • Must have the ability to attend all customer in-person meetings and conferences as requested.
  • Must have the ability to communicate with others effectively both orally and in writing.
  • Ability to multitask in a high-stress, performance-based environment.
  • Ability to establish priorities and meet established deadlines.
• Ability to travel up to 30%.

How you’ll grow 

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. 

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. 

Benefits 

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. 

Learn more about what working at Chenega MIOS can mean for you. 

Chenega MIOS’s culture 

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. 

Corporate citizenship 

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. 

Learn more about Chenega’s impact on the world. 

Chenega MIOS News- https://chenegamios.com/news/ 

Tips from your Talent Acquisition Team 

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: 

Chenega MIOS web site - www.chenegamios.com 

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm 

LinkedIn - https://www.linkedin.com/company/1472684/ 

Facebook - https://www.facebook.com/chenegamios/

 #Chenega Analytic Business Solutions, LLC