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Rapid Rehousing Caseworker

CHD Brand
West Springfield, MA Full Time
POSTED ON 6/6/2026
AVAILABLE BEFORE 8/6/2026

The CHD Rapid Rehousing Program, funded by HUD and the Youth Homelessness Demonstration Program (YHDP), seeks a Case Worker to support homeless youth and young adults (ages 18-24) using a positive youth development framework. The position involves delivering community-based, culturally competent case management, focusing on housing stability, life skills, and crisis intervention for young residents.

Position Purpose and Objectives
The CHD Rapid Rehousing Program supports homeless youth and young adults (ages 18-24). The program focuses on gaining immediate stability via scattered-site housing and intensive case management to ensure long-term permanency. Following a culturally competent framework, Case Workers deliver face-to-face support in homes and the community, focusing on education, employment, life skills, and health. This role utilizes best practices including Positive Youth Development and Trauma-Informed Interventions.

Duties and Responsibilities

  • Intake & Assessment: Conduct housing needs assessments to evaluate barriers and develop individualized housing plans using the Massachusetts YYA Problem Solving Approach.
  • Case Management: Provide strengths-based, solution-focused support to reduce barriers to self-sufficiency and permanent housing.
  • Documentation: Maintain thorough individual participant files, monthly logs, and outcome reports in compliance with CHD and HMIS data requirements.
  • Coordinated Entry: Collaborate with the Hampden County Coordinated Entry Team to integrate housing-insecure youth into Rapid Rehousing.
  • Crisis Intervention: Develop and implement safety plans and provide immediate crisis support as needed.
  • Community Connection: Refer and link participants to essential resources, including mental health services, healthcare, education, and employment opportunities.
  • Team Collaboration: Participate in staff meetings and contribute to a team-oriented approach to generate innovative solutions for participant success.

Qualifications

  • Education/Experience: Bachelor’s degree from an accredited institution OR at least two years of relevant professional or lived experience.
  • Program Knowledge: Prior experience working with youth or homeless population, understanding of services (benefits, housing supports, etc.) preferred.
  • Technical Skills: Proficiency in data collection and management systems.
  • Certifications: Must have a valid driver’s license, reliable transportation, and vehicle insurance. Ability to pass CORI background checks, driving record screenings.
  • Competencies: Demonstrated ability to work respectfully with diverse and vulnerable populations, including LGBTQ youth. Skilled in offering supportive services with a focus on "young adult choice" in all planning.
  • Language: Bilingual (Spanish/English) is highly encouraged to apply.

The salary range is $42,000-$43,000 annually. This is a full-time on-site opportunity and is complemented with a phenomenal benefit package that includes, Dental, Health and Life insurance, a flexible schedule, paid time off, earned vacation time and paid holidays just to name a few. 

At Center for Human Development, CHD, Care Finds A Way 

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences; inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.  

Connect with our team today! 

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you. 

Salary : $42,000 - $43,000

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