Management and Marketing Assistant (Chautauqua Opera Company & Conservatory)/Seasonal Employment

The Chautauqua Opera Company & Conservatory summer season will consist of fully produced productions, workshops and ancillary events. To learn more about the season and company, visit opera.chq.org.  We build our season around the American Guild of Musical Artists (AGMA) Safety Guidelines in addition to following the guidelines of the CDC, IATSE, and USA.

About Your Compensation

Compensation for this position is $17.50 per hour.

Round-trip travel stipend and housing are provided.

About Your Work Day

• Report to the General and Artistic Director for all scheduled activities; tasks may also be delegated by other administrative staff as designated by the General and Artistic Director.
• Work closely with the General and Artistic Director and administrative team to complete assigned tasks.
• Assist Management Associate with production ticketing, digital and paper program creation, and other marketing tasks as assigned.
• Serve as copy editor and content creator for all printed and digital materials, including digital programs for all recitals and performances.
• Assist with social media brainstorming and content publishing.
• Assist with archival video and photography.
• Provide administrative assistance and serve as liaison to interworking departments, such as Production, Costumes, Wigs & Makeup, Music, and Administration.
• Liaise with CI Marketing to request digital and print collateral.
• Liaise with CI Ticketing and FOH teams to provide assistance at all ticketed and ushered events,
• Act as a resource for all company members on departmental as well as organization policies/procedures.
• Use professional communication skills to answer a high volume of phone calls and emails, answer widely variable questions, respond in a timely manner to all inquiries and relay complete messages/information as required. Answer any questions company members might have about the company.
• Maintain company records and filing systems. Author routine email correspondence and complete daily mail distribution.
• Responsible for communicating all issues to the Manager and responding to company issues in a timely manner.
• Provide event and front of house support for all events; mainstage and ancillary (i.e., opera invasions, song recitals, guild events, staff parties, etc.).

About the Referral Program   

Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.  

About Your Schedule  

Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August.  Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability.  Schedules typically include evenings, weekends, and/or holidays as a requirement.

While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:

Will be scheduled to work an average of 40-hours/week, with some opportunity for overtime.

About Living on the Grounds  

This position offers employer-provided housing and parking off-grounds. Housing includes a private bedroom and shared living space. Employee must provide their own transportation to and from their housing and workplace. Residency starts in late June and ends early- to mid-August, with some flexibility.

About Chautauqua Institution   

Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities.  Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization.  

Discovering Your Chautauqua Experience  

There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience.  Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.   

Our Commitment to IDEA 

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward.  One of our five core values is “The dignity and contributions of all people.”  We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience.  The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices.  Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. 

Joining Our Talent Community  

Join our talent community online at CHQ.org/employment.  You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.