New Client Coordinator/Sales Associate

Job Description

New Client Coordinator/Sales Associate

Keystone

San Francisco, CA

• Remote
  
  

$19.25 - $26.25/hr

Full-time

Posted 15 hours ago

Job Description

The Mission

Local businesses—clinics, repair shops, salons, and home services—are the backbone of the economy, but they are stuck in the stone age. They are drowning in manual phone calls, juggling 10 disconnected tools, and getting ripped off by agencies charging high fees for low-quality work.

Keystone is changing this. We’ve built an AI-powered growth engine that handles sales and marketing automatically. The New Client Coordinator is the high-velocity "engine room" of the sales operation. Your mission is to ensure that no lead ever goes cold, be a key representative on behalf of our customers, and act as the elite front-line that converts interested prospects into confirmed appointments for hundreds of local businesses.

What You’ll Do

You aren't just an "answering service"; you are a sales specialist who owns the most critical moment in the customer journey: the first five minutes.

• Master the "First Impression": Speed is your superpower. When a lead comes in from a website or an ad, you are calling and texting them immediately to catch them while their interest is highest.
• Drive Local Business Growth: You don't just "check in"; you book business. You qualify what the customer needs and find the perfect time for them to meet with our client, filling their calendars with high-value work.
• Be the Strategic Front-Line: You will learn the "rhythm" of different industries—knowing exactly how to talk to a homeowner with a leaky pipe versus a patient looking for a medical procedure.
• Collaborate with Tech: You are a core part of our feedback loop. You work side-by-side with our Product and Engineering teams to tell them what customers are asking and how we can build better agents to handle these conversations.
• Owner Liaison: You make our clients look like heroes. You ensure the business owner has clean, accurate notes so they walk into every appointment fully prepared to close the deal.
  
  

Who You Are

We hire high-achievers who thrive in fast-paced, high-stakes environments.

• The Finisher: You hate leaving things undone. You thrive on "Inbox Zero" and the satisfaction of seeing a calendar full of confirmed appointments.
• The Communicator: You are professional, persuasive, and empathetic. You can talk to anyone and represent a local business with the same care the owner would.
• The Owner: You don’t wait for instructions. You see a lead, you pursue it. You take pride in being the most reliable part of a client’s business.
  
  

Why Join Keystone

• Elite Team: Join a group with deep experience building some of the world’s largest local SaaS companies and businesses.
• Real-World Impact: You aren't building marginal productivity tools; you are helping real people grow their livelihoods and reclaim their time.
• Applied AI: We are at the forefront of the agentic revolution. You will help define how AI talks to millions of real-world users.
• Strong Backing: We just closed a $7.5M Seed round from world-class VCs and founders from Uber, Carvana, Harvey, and more.
• Comp & Equity: Competitive salary plus meaningful equity in a company that is defining a new category.
  
  

The Keystone Operating Principle

We move fast, work hard, and have fun doing it. This typically looks like fully focused work schedules Mon–Fri, light work in the evenings, and a few hours of flexible coordination over the weekend. We hire self-motivated people who want to build something awesome.

Ready to own the front line for the next generation of local business? Let’s talk.