What are the responsibilities and job description for the Advisory Solution Consultant - East position at ChatGPT Jobs?
Job Description
Advisory Solution Consultant - East
ServiceNow - Boston, MA
Posted 12 hours ago
Job Description
Company Description:
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Job Description:
As a member of our Core Solution Consulting team, you will have a major impact on our future success by helping customers reimagine work experiences through ServiceNow’s AI Data Workflow Platform.
This role sits at the intersection of experience design, AI enablement, and business transformation.
Key Responsibilities:
To be successful in this role you have:
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.
Advisory Solution Consultant - East
ServiceNow - Boston, MA
- On-site, Remote
Posted 12 hours ago
Job Description
Company Description:
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Job Description:
As a member of our Core Solution Consulting team, you will have a major impact on our future success by helping customers reimagine work experiences through ServiceNow’s AI Data Workflow Platform.
This role sits at the intersection of experience design, AI enablement, and business transformation.
Key Responsibilities:
- Lead discovery workshops to determine customers' challenges
- Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences
- Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.
- Translate customer pain points into persona-based experience journeys.
- Advise customers on AI adoption best practices.
- Lead design-thinking sessions with customers to reimagine workflows through agentic automation.
- Act as a trusted advisor on ServiceNow’s AI roadmap.
- Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
To be successful in this role you have:
- 5 years in Solution Consulting, Presales, or UX-driven Technical Consulting within enterprise SaaS.
- Experience with ServiceNow or similar enterprise platforms.
- Experience in leveraging or critically thinking about how to integrate AI into work processes.
- Working knowledge of GenAI, LLMs, Prompt Engineering, or Conversational UX design.
- Strong understanding of workflow automation, ITSM/CSM/HRSD processes, and data integration principles.
- Proficiency with Flow Designer, IntegrationHub, and App Engine Studio is a plus.
- Excellent presentation, storytelling, and executive communication skills.
- Travel, as necessary
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.
- Industry: It services
- Company size: 5,001 - 10,000 Employees
- Headquarters location: Santa Clara, CA, US
- Year founded: 2004
- Website: servicenow.com