What are the responsibilities and job description for the Bilingual Mobile Service Coordinator position at Chastang Ford?
MOBILE SERVICE COORDINATOR
Chastang Ford - "The Ford Truck Experts"
The Service Department at Chastang Ford is growing and we need more great people for our amazing team. Our Coordinators are the Face of the Service Department and fulfill one of the most challenging roles in the dealership. The Mobile Service Coordinator is critical to the overall success of Mobile and Remote Services at the dealership, where we go to our customers to maintain and repair vehicles at their locations.
THE COMPANY:
The Chastang family has been involved in the automotive industry since 1933. Our focus is on providing a family atmosphere where our employees, customers, and community thrive. We aim to create a great place to work, learn and grow.
- Advancement Opportunities
- Transparency with employees and management
- Freedom to make decisions
- Providing work-life balance
THE POSITION:
The Mobile Service Coordinator coordinates and directs all Mobile Service activities for the dealership. In addition, the Remote Service Coordinator role manages the dealership’s rental process and fleet, as well as oversees the pick-up and delivery of vehicles and customers to their places of work and homes.
The key activities of the Mobile Service Coordinator Role are:
- Marketing to Develop Mobile Service Clientele
- Manage Repair Order Process for Mobile Services
- Schedule and Dispatch
- Communicate with the Customer Communication Prior to and During the Repair
- Direct Rental Process and Fleet
- Oversee Pick Up and Delivery
Qualifications needed include the following:
- Successful Retail Sales and/or Service Advisor experience
- Proven communication skills with Customers and the Service Team
- Played an active role in automotive maintenance and repair department or business
THE LOCATION:
Chastang Ford is located in Houston, TX, approximately one mile East of I-69 on the 610 North Loop East.
WHY SHOULD YOU APPLY:
- Team Environment
- Established and growing commercial business
- Chastang Ford is a Family owned with long-term employees
- Our shop and dealership values quality of life.
- We provide top-of-market compensation and benefits.
- Pay is salary plus commission.
- Unlimited earning potential
- Must be bi-lingual