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Insurance Customer Service Representative

Chastain Insurance Group/FCNB Insurance
Springfield, MO Full Time
POSTED ON 9/27/2026
AVAILABLE BEFORE 1/24/2027

35 Hours Per Week. Starting Pay $40,000-$45,000 With Bonuses

Chastain Insurance Group/FCNB Insurance is looking for a Licensed Insurance Customer Service Representative. We are a local independent insurance agency, located in south Springfield, that represents 25 personal and commercial insurance companies.

The opening is for a Customer Service Representative who will handle the daily customer service duties of the agency. The Customer Service Representative will be responsible for serving the daily needs of our customers and quoting new and current clients.

* Responsibilities * Answer phones, respond to customer emails. Maintain customer accounts. Follow up on documentation and filed claims. Quote new and existing customers. P & C license is preferred. Prior insurance experience preferred * must be organized * and have a good attitude.

Property and Casualty insurance license is preferred.

Hours are 9-5 Monday-Friday with a one hour lunch.

Benefits include annual bonus, vacation and 401K. Health Insurance is NOT provided.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Application Question(s):

  • The position does not offer Health or Dental benefits. Are you OK with that?

Experience:

  • Insurance Customer Service: 1 year (Preferred)

License/Certification:

  • Property & Casualty License (Preferred)

Work Location: In person

Salary : $40,000 - $45,000

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