Customer Service Rep| Technical

We are seeking a detail-oriented and customer-focused Customer Service Data Representative with a higher level of technical and clerical skill. This role supports customer service operations through accurate data entry, order processing, and case management, with the opportunity to transition into a full Customer Service Representative role.This position is ideal for candidates with experience in order entry, billing support, customer service operations, or data-driven office roles who are comfortable working across multiple systems and communicating professionally with customers via email and phone.Key ResponsibilitiesAccurately process customer orders, service requests, and account updatesPerform data entry and maintain detailed records within internal systemsSupport billing, invoicing, and order verification processesManage customer cases and follow up to ensure timely resolutionRespond to customer inquiries via email with clear, professional written communicationReview and update customer data while maintaining accuracy and confidentialityAssist customer service teams with administrative and operational supportIdentify discrepancies and escalate issues when appropriateIdeal BackgroundsOrder entry or sales supportAccounting clerk or billing supportCustomer service or data entry rolesCustomer service roles involving order processingHelp Desk or Level 1 support experience with ticketing systems (Salesforce familiarity a plus)Case management roles requiring quick system learningCustomer email support roles requiring strong written communicationTechnical CompetenciesBasic computer troubleshooting (screen resolution, network connectivity, browser/cache settings, MFA)Proficiency with Microsoft Word, Excel, Outlook, Teams, and SharePointExcel/Sheets skills including:Basic formattingUsing filters in tablesReferencing cellsCopying/pasting tablesBasic data manipulationStrong Windows navigation skills (downloads, recent files, shared folders, shortcuts)Typing speed of 50 WPM with accuracyBasic math skills, including calculating discounts and percentagesQualificationsHigh school diploma or equivalent required1–3 years of relevant customer service, clerical, or data-focused experienceStrong attention to detail and organizational skillsAbility to manage multiple tasks in a fast-paced environmentStrong written and verbal communication skillsWhy This RoleCompetitive hourly payOpportunity to grow into a full Customer Service roleHands-on exposure to customer operations and systemsSupportive team environmentPre-Employment Screening: Drug screening and background checks are required.Equal Opportunity Statement: Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer that does not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.ADA Statement: Chase Technical Staffing is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for qualified persons with disabilities.Application Process: Interested candidates should submit their resumes. We thank all applicants for their interest; however, only those selected for an interview will be contacted.Company DescriptionAbout Chase Technical:CHASE Staffing, formerly CHASE Professionals, is a US-based staffing firm with 20 branch locations and over 10,000 jobs filled in 2021. Most of our locations provide full-service staffing, while several specialize in a particular field.For over 45 years we have helped hundreds of thousands of people accomplish their goals. This includes people looking for full-time jobs, those looking for opportunities to earn money on a temporary basis, those seeking to improve skills and learn new ones, and new grads entering the work force wanting to get some experience.Working together to meet your needs is our #1 goal.Pre-Employment Screening: Drug screening and background checks are required.Equal Opportunity Statement: Chase Technical Staffing is an Equal Opportunity / Affirmative Action employer that does not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.ADA Statement: Chase Technical Staffing is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for qualified persons with disabilities.Application Process: Interested candidates should submit their resumes. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Salary : $19 - $20