What are the responsibilities and job description for the Customer Service Rep position at Chart Industries?
At Chart, we design and build some of the world’s most advanced cryogenic equipment—that’s how our “Cooler By Design®” tagline was born. But it’s not just our technology that’s cool. It’s our people. We solve complex problems as a team, making us truly Cooler Together. And with the addition of Howden to the Chart family, we’re Stronger Together, too. Our customers don’t simply bring us equipment specs—they bring us challenges. That’s where you come in. From concept and design to installation and commissioning, you’ll help create solutions that support a wide range of industries and applications.
- Launching rockets into space
- Delivering Nexus of Clean™ solutions for clean water, clean power, clean food, and clean industrials
- Powering the carbonation in your favorite fast-food beverage
- Making nitro coffee and even nitro ice cream possible
Want to see our impact in action? Explore Chart City: https://chartcity.chartindustries.com/. We’re looking for bright, driven talent excited to build a career in an evolving, high‑growth industry. Along with competitive compensation and meaningful work, Chart offers development programs designed to grow future leaders. That could be you. If you’re passionate about design engineering and think a career at Chart sounds pretty cool, let’s talk.
- Processing of Manufacturing Reports, Metrics and Administrative functions
- Customer File Maintenance
- Transportation Coordination
- Work Order processing
- Scheduling a variety of activities relative to the inbound and outbound product movement
- Assist the team with day to day administrative activities
- Vendor Coordination
- Additional duties as assigned
- Lift up to 15 pounds
- Sitting, standing, stooping, bending, other related tasks in an office and shop setting
- Exposure to various temperature, humidity conditions in a metal processing (welding, cutting, torching) environment.
- High School Diploma or GED Equivalent
- Associate's/Bachelor's degree in related field or equivalent relatable experience
- Excellent written and verbal communication
- Strong comfort with Microsoft Office
- JDEdwards or similar ERP experience is preferred
- Excellent organizational skills centered on administration and internal/external customer service
- Ability to operate in a fast-paced office/shop environment
- Strong multi-tasking ability
- Medical, dental and vision insurance
- Employer contributions to an HSA account
- Health Care and Dependent Care Flexible Spending Accounts (FSA)
- Company-paid short-term and long-term disability coverage
- Basic life insurance with the option to purchase supplemental individual, spouse and dependent child coverage
- Up to two weeks of paid family leave
- 401k retirement savings plan including a company match