What are the responsibilities and job description for the Client Services Coordinator position at Charm City Therapy?
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Opportunity for advancement
- Training & development
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
Seeking a motivated, organized, and personable Client Services Coordinator to join our pediatric therapy clinic. This role is essential to the daily operations of the clinic and the overall experience of the families we serve. While this position includes front-facing responsibilities, it goes beyond a traditional front desk role and plays a key part in scheduling, patient coordination, and clinic flow.
Our clinic provides speech, occupational, and physical therapy services and works closely with an onsite ABA clinic under the same ownership. Many children receive multiple services throughout the day, requiring strong communication, coordination, and attention to detail.
This is an ideal opportunity for a self-starter who thrives in a fast-paced environment, enjoys working with children and families, and is looking for long-term growth within clinic operations.
Our clinic provides speech, occupational, and physical therapy services and works closely with an onsite ABA clinic under the same ownership. Many children receive multiple services throughout the day, requiring strong communication, coordination, and attention to detail.
This is an ideal opportunity for a self-starter who thrives in a fast-paced environment, enjoys working with children and families, and is looking for long-term growth within clinic operations.
Responsibilities
- Develop, update, and maintain relevant office procedures
- Create and maintain an organized filing system
- Greet and assist clients as they arrive
- Answer incoming phone calls and route them to the appropriate person
- Schedule appointments and maintain therapist schedules
- Address and resolve customer concerns with a professional attitude
- Charging copays
Qualifications
- High school diploma/GED required, Associate’s degree or administrative training is preferred
- Previous experience as an Office Coordinator or in a similar position
- Familiarity with standard office equipment such as printers and fax machines
- Highly organized with excellent time management skills and the ability to prioritize projects
- Can work independently, excellent communication skills