Cabarrus VIR Clinic - IR Services Coordinator

For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. Charlotte Radiology serves NC/SC area healthcare providers and patients through advanced imaging technology, 40 convenient locations, and 500 team members – 90% of whom directly touch patient care. Our mission and vision are to be recognized as the premier radiology expert, where people come first - solidified through collaborate teamwork and quality-driven, customer focused services.

Charlotte Radiology values each individuals’ unique perspectives. Here, you will be a valued member of a larger diverse and inclusive team of experts all invested in one common goal – delivering exceptional care to our patients.

POSITION SUMMARY: The IR Coordinator is involved in the day-to-day flow of the Interventional Radiology clinic. They are a key part of the daily operations ensuring that patients are scheduled and taken care of in a timely manner, and that the proper insurance authorizations for scan and procedures are in place prior to ordering. The IR Coordinators act as the liaison between patient, insurance carrier and provider team (internal and external).

SHIFT DETAILS: Mon-Fri 8a-5p

Essential Duties And Responsibilities

• Coordinate patients’ appointments to include consultations, imaging and Interventional Radiology procedures with the appropriate provider
• Understand and explain clinical details of procedures and scans to patients and their families
• Process new patient referrals, ensuring appropriate documentation and imaging is available prior to appointment, ordering if needed
• Maintain databases to assist with tracking of pertinent clinical related data
• Maintain effective communication with provider teams (internal and external) to ensure that highest patient care is given
• Work with insurance carriers to obtain insurance authorizations for all imaging exams and procedures ordered by IR physicians
  
  

Minimum Qualifications

Education/Licensing/Certification:

• High School Education
• Bachelor's Degree preferred
  
  

Experience (years And Type)

• 1-3 years’ experience
• Radiology experience, medical office experience preferred
  
  

Knowledge And Skills

• Clinical details of procedures performed within Interventional Radiology
• Computer literate and various computer applications required for pulling medical records and scheduling patient appointments
• Knowledge of medical terminology and radiology procedures
• Knowledge of insurance processes
• Charlotte Radiology policies, procedures, and guidelines, along with some Atrium policies, procedures, and guidelines
• Excellent interpersonal, written, and verbal communication skills
• Strong computer skills
• Excellent organization skills, and multi-tasking
• Ability to develop and maintain a good working relationship with providers, peers and patients
• Ability to compile, analyze and accurately report data
  
  

Travel Required (% of time):

• 0-25%
  
  

Physical Requirements & Work Environment

• Primarily sitting
• Lift up to 25lbs
• Long periods of sitting at computer workstation, multi-tasking, with repetitive handwork
  
  

Charlotte Radiology offers competitive base salary and comprehensive health and welfare benefits including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Telehealth, Disability, Employee Assistance Program, and 401k Retirement Savings.

Charlotte Radiology is an equal opportunity, at-will employer, and administers all personnel practices without regard to race, color, religion, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.