What are the responsibilities and job description for the Customer Service, Office Clerical position at Charlotte Furniture & Appliance?
Retail Office Full Time Position Available
Charlotte Appliance, Inc.
3200 Lake Ave., Rochester, NY 14612
Employment Type: Full Time (36 - 40 hours)days, nights and weekends
Job Summary: We are currently seeking candidates for office positions
* Customer Service, Warranty Management for Furniture and Appliances, Financing and other tasks as assigned
Job Requirements:
- Answering phones: solve customer questions/complaints or redirecting the issue to the appropriate department.
- Waiting on customers and processing payments in the form of Cash, Check, Financing, Credit Card or Gift Card.
- Balancing the cash drawer, credit card settlements, Entering Financing Applications and Authorizations. Depositing checks through the Internet.
- Candidate must have a friendly disposition, good work ethic, and some problem-solving skills.
- Work week consists of Week days, nights & weekends. Must be able to work a flexible schedule.
- Processing of Warranty claims, exchanges and parts for Furniture, Mattresses and Appliances
Benefits:
- We offer benefits that include; Medical, Dental, Life, LTD, STD insurance as well as 401k, Vacation and Sick time to eligible employees.
Applicants stop by to apply or call us at 585.663.5050
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $23
