QM Administrative Assistant

Charlotte Behavioral Health Care is seeking a part-time Administrative Assistant to support our Quality Management (QM) Department. This position plays a key role in supporting compliance, accreditation, data tracking, and quality improvement activities across the organization. 

The ideal candidate is highly organized, detail-oriented, professional, and comfortable working with sensitive and confidential information in a behavioral health environment. 

Key Responsibilities

• Provide day-to-day administrative support to the QM team. 
• Assist with AHCA, CARF, DCF and other auditing and monitoring activities. 
• Accurately enter, track and maintain data related to quality and risk events. 
• Collect, enter, and maintain data for satisfaction surveys. 
• Prepare and submit required reports. 
• Support the development of quarterly and annual reports. 
• Process and track policy and procedure updates. 
• Prepare meeting agendas and complete meeting minutes. 

Benefits

Must meet eligibility requirements

• Employee Assistance Program (EAP)
• 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements. 
• Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff. 

• High school diploma or equivalent; associate degree or coursework in healthcare administration, business administration, or a related field will be given preference.
• One (1) year of administrative support experience, preferably in a healthcare, behavioral health, or regulated environment.
• Familiarity with AHCA, CARF, DCF, or managing entities preferred.
• Ability to pass a level II Background clearance and drug test.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn internal systems.

For more information regarding the Level II Background Screening click here: https://info.flclearinghouse.com

Salary : $17 - $19