What are the responsibilities and job description for the Accounts Receivable and Billing Specialist position at Charleston Gastroenterology Specialist P?
Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physician's practice and three nationally certified and state licensed endoscopy centers. Our team includes ten outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of treating patients.
We value the health, service, and satisfaction of our patients above all else.
We are seeking a detail-oriented and experienced Accounts Receivable and Billing Specialist to join our team. The ideal candidate will have a strong understanding of the medical billing process and possess excellent analytical and communication skills. This position plays a key role in managing the billing cycle, ensuring timely and accurate posting of payments, resolving claim denials, and maintaining strong relationships with both patients and insurance carriers.
Location and hours: 2001 2nd Avenue Suite 101, Summerville SC 29486
Mon-Thursday: 8:00am- 5pm Fridays: 8:00am-1pm
Key Responsibilities:
- Post and reconcile insurance payments (ERA, credit card, and checks)
- Post patient payments accurately and timely
- Monitor, analyze, and resolve claim denials, rejections, and scrubs
- Prepare and submit payer appeals and corrected claims
- File claims and handle payer recoupments and refund requests
- Prepare and process bank deposits
- Respond to patient and insurance inquiries via phone in a professional manner
Requirements:
- Minimum of 3 years relevant healthcare billing/accounts receivable experience involving patient interaction
- Proficiency in the full medical billing cycle and insurance follow-up processes
- Able to read and interpret insurance carrier EOBs, and take appropriate follow-up action
- Strong computer skills, including proficiency in Microsoft Office
- Familiarity with benefit and eligibility issues from various insurance carriers
- Working knowledge of medical terminology, CPT, ICD-10, and HIPAA compliance
- Strong analytical and problem-solving abilities
- Excellent verbal and written communication skills
- Ability to multitask, prioritize workload, and perform in a fast-paced team environment
- Professional demeanor with both insurance representatives and patients
