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Front Desk Receptionist

Charleston Dog Lodge
Charleston, WV Full Time
POSTED ON 6/2/2026 CLOSED ON 6/6/2026

What are the responsibilities and job description for the Front Desk Receptionist position at Charleston Dog Lodge?

Job Summary
We are seeking a highly organized and friendly Front Desk Receptionist to be the first point of contact for our clients and pups! The ideal candidate will possess excellent communication skills and a professional demeanor, ensuring a welcoming atmosphere, and able to control dogs on a leash. This role is essential in managing the front desk operations, providing exceptional customer service, and keeping appointments and records updated and organized.

Duties

  • Greet and assist clients and visitors in a courteous and professional manner.
  • Answer phone calls and manage inquiries.
  • Respond to emails and text messages via computer.
  • Maintain an organized front desk area and ensure all materials are stocked.
  • Schedule appointments and manage calendars for staff as needed.
  • Perform clerical duties such as filing, data entry, and maintaining records.
  • Assist with office management tasks to ensure smooth daily operations.
  • Proofread documents for accuracy before distribution or filing.
  • Provide support as a personal assistant to management when required.
  • Occaisonal help in play yards.

Skills

  • Previous experience as a receptionist or in a similar role is required.
  • Proficient in computer applications with strong typing skills.
  • Excellent phone etiquette with strong verbal communication skills.
  • Strong organizational skills with attention to detail in clerical tasks.
  • Ability to work independently while also being an effective team player.
  • Customer service-oriented mindset with the ability to handle inquiries professionally.
  • Familiarity with office management procedures and practices is advantageous.
  • Dog friendly and able to walk dogs of all sizes on a leash.

If you are passionate about providing exceptional service and thrive in a dynamic office environment, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.

Job Type: Full-time

Pay: $12.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Education:

  • Associate (Required)

Experience:

  • Office: 1 year (Required)

Work Location: In person

Salary : $12

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