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Care Management Specialist - Internal Medicine

Charles B. Wang Community Health Center
Manhattan, NY Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 5/8/2026
Full-Time Care Management Specialist - Internal Medicine

Reports to: Manager, Care Management Services

Queens/Manhattan, New York

United States

Responsibilities

  • Identify the targeted risk population per PCP referral, risk stratification, and patient lists
  • Handle case management assignments, review case progress in accordance to center guidelines
  • Coordinate patient care through ongoing collaboration with PCP, patient/family, community, and other members of the health care team. Foster a team approach and include patient/family as active members of the team
  • Create and update personalized health care plans for patients by assessing patient’s wellness, needs, preferences and ability to utilize the care plans
  • Communicate and establish effective working relations with care team
  • Advocate and work with patient and patients’ family to achieve treatment goals
  • Educate patients and caregivers about their health care plan and health care options
  • Conduct regular follow-ups with patient to evaluate progress, ensure continuity of care and promote optimal health outcomes
  • Summarize report relevant to care management activity
  • Maintain care management documentation in electronic health records
  • Establish linkage to external social services programs, specialist services and payer’s care management services
  • Participate in clinical service team meeting/activities
  • Update knowledge base relevant to service population
  • Perform other duties as assigned

Minimum Qualifications

  • Bachelor’s degree (health care related preferred)
  • Bilingual in English and Chinese (Mandarin and Cantonese) required
  • Capacity for working on weekends required
  • Experience in health care setting preferred
  • Motivated individual able to work in a team and be self-directed
  • Strong interpersonal and communication (written and verbal) skills
  • Basic computer skills

Compensation And Benefits

  • Salary: $40,000.00 - 46,000.00 per year
  • Medical insurance
  • Employer-paid dental, vision, disability and life insurance
  • 403(b) retirement savings plan
  • Flexible spending accounts for transit, parking, health and dependent care
  • Paid time off (28 days for the first year of employment)
  • Employee Assistance Program
  • Employee Discount Programs
  • Tuition reimbursement for eligible employees, and
  • The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

Salary : $40,000 - $46,000

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