What are the responsibilities and job description for the MSP Receptionist/Administrator position at CHARGER IT?
Company Description
CHARGER IT, an outsourced IT firm based in Brentwood, TN, specializes in managed services, acting as a primary or supplementary IT department for businesses. Our mission is to help companies achieve their goals through effective use of technology. Representing major telecommunications carriers, both wireline and wireless, we provide unbiased consulting and tailored solutions to meet the diverse needs of our clients.
Role Description
This is a full-time, on-site MSP Receptionist/Administrator role located in Franklin, TN. The candidate will manage day-to-day front desk activities, handle phone communications, provide top-tier customer service, manage clerical tasks, and support general administrative needs. Serving as the first point of contact, you will ensure a professional and welcoming environment for clients and team members while maintaining organizational efficiency.
Qualifications
- Strong Phone Etiquette and Receptionist Duties ensuring professional and courteous communication
- Proficiency in general Clerical Skills, including scheduling, filing, and data entry
- Excellent Communication and interpersonal skills for effective interactions with clients and staff
- Exceptional Customer Service abilities to address client inquiries and foster positive experiences
- Organizational and time-management skills to handle multiple responsibilities effectively
- Basic proficiency in office software and tools, such as Microsoft Office Suite
- Prior experience in a technical administrative or receptionist role is a plus
- High school diploma or equivalent is required; additional certifications or training in A , Networking is preferred.
Salary : $45,000 - $55,000