Crash Assistance Responder

Summary

This position will provide non-emergency services to the community that are essential to motorist and roadway safety, such as non-injury vehicle crash investigations, assisting stranded motorists, addressing disabled or abandoned vehicles, providing traffic direction, and special event assistance.

This position may be assigned to various shifts, including weekends, and holidays.

This is a time-limited position for one year.

If you are considering attending the Basic Law Enforcement Training Academy to become a police officer, this position offers you an excellent opportunity to gain valuable training, skills, and experience that'll benefit you in your future career!

Essential Functions

Essential Job Duties

• Responds to non-injury traffic collisions, interviews witnesses, and gathers information from all involved parties.
• Conducts preliminary and follow-up investigations and produces reports of non-injury traffic collisions
• Assists disabled vehicles and provides roadside support.
• Directs traffic control and parking assistance during traffic disturbances and special events.
• Performs various administrative support tasks and other duties as assigned.
  
  

Minimum Qualifications

Minimum Qualifications

Any combination of work experience, education, and training that would likely provide the required knowledge, skills, and abilities to perform the duties of the job.

Experience And Education

• Minimum high school diploma or GED.
• Work experience with progressively responsible duties in a customer-service, retail, administrative, or professional office setting.
  
  

Knowledge, Skills, Abilities

• Modern police methods and procedures related to vehicle crash investigations
• Understand and apply relevant federal, state, and local laws, regulations, and procedures
• Follow all safety rules and regulations of the department and Town
• Report writing, record keeping, and interview techniques and procedures
• Prioritize tasks effectively and manage time efficiently in a fast-paced environment
• Maintain confidentiality
• Excellent communication skills and ability to communicate clearly and concisely, both orally and in writing
• Interpersonal skills such as active listening, being able to understand and empathize with others, and manage conflict.
• Demonstrate adaptability and initiative in handling varied situations and working independently as needed.
• Work outside and drive safely during harsh weather conditions, including temperature extremes
• Have enough physical strength and dexterity to perform duties such as helping with pushing or removing cars from the flow of traffic.
  
  

No supervisory responsibilities

Certifications Required

• Must have a valid North Carolina driver’s license and ability to maintain insurability.
  
  

The Town of Chapel Hill offers comprehensive and competitive benefits to regular full time and part time employees.

Health and Dental Insurance

Health and dental insurance are effective the first day of employment. The town will provide full-time employees group medical and dental insurance including family coverage. Employees and the town will share equally in the additional cost of the medical plan for dependent coverage if employees desire to purchase such coverage for family members. Employees are responsible for the full cost of dependent dental insurance.

Retirement Health Savings Plan

Employees hired after June 30, 2010, in a regular full-time or regular part- time position are required to participate in the Retirement Health Savings Plan. Contributions are taken on a pre-tax basis. The current contribution amount is 1%.

Paid Time Off

• Vacation/Annual Leave: Employees in regular full or part time positions earn between 12 and 26 days per year depending upon length of Town service.
• Sick Leave: Employees in full or part time regular positions earn 12 days per year.
• Paid Parental Leave: Eligible employees receive 6 weeks of Paid Parental Leave after birth or placement of a child in the home for adoption or foster care. This leave does not come from Employee's leave bank.
• Paid Holidays: There are 12 official Town holidays. Employees in full or part time regular positions are eligible for paid holiday time.
• Personal Leave: All employees in full or part time regular positions are granted 3 days of personal leave per year. This leave is non-cumulative
  
  

Local Government Retirement System

All employees in regular full or part time position are required to contribute to the retirement system. Contributions are taken on a pre-tax basis. The current contribution amount is 6%.

Supplemental Retirement Plans

• NC 401(k)-The Town makes a contribution of 5% to the 401(k) for all regular full and part time employees. There is no employee match required. Employees have the option of making contributions on a pre or post tax basis. The plan is administered by Empower.
• 457 Deferred Compensation Plan-Town of Chapel Hill employees have the option of making contributions to a 457. The Town does not make contributions to this plan. The plan is administered by MissionSquare.
  
  

Disability Insurance

• Town Provided: The Town provides both short term and long term disability insurance to all regular full or part time employees. The plan will pay up to 50% of the employee's base income up to $462 per week for non-job related injuries.
• Voluntary Short Term Disability: Employees have the option of purchasing supplemental disability insurance. This plan will pay employees a maximum of 25% of their base weekly earnings up to $400.
  
  

Life Insurance

The Town provides full and part time regular employees with an individual term life insurance policy. Employees have the option of purchasing additional life insurance for a small fee. Dependent life insurance is also available.

Direct Deposit

All employees hired after July 1, 2007 are required to have direct deposit.

Other Benefits

• Credit Union: Employees of the Town of Chapel Hill are eligible to open accounts at Civic Federal Credit Union.
• Parking is provided free of charge at or near worksites
• Annual longevity payment beginning with the 5th year of full or part time regular employment
• Tuition assistance is available upon completion of the initial probationary period
• Town has a Housing Assistance Program that assists employees secure housing in Town see the following https://www.chapelhillaffordablehousing.org/employee-housing