Field Service Technician

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.

We are looking for a Field Service Technician located in Carlsbad, NM. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.

What's in it For You:

• The ability to make an impact and shape your career with a company that is passionate about growth

• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

• Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement

• The chance to Improve Lives in our community with regular outreach and volunteerism opportunities

• The chance to join a learning and problem-solving culture

• Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!

What You Will Do:

• Attends and presents in daily morning operations meeting

• Performs moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories.

• Assembles different parts of manufactured products using hand tools, power tools, machines, and equipment.

• Inspects all materials, components, subassemblies, etc. to assure they meet the accepted quality standards.

• Reads and follows work instructions, work orders, production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.

• Processes and submits customer service transactions such as service tickets accurately.

• Provides accurate and timely information regarding availability of in-stock items.

• Answers basic inquiries from customers providing basic technical product and applications support.

• Refers customers to local sales representative for further sales & service requests

• Drives a company vehicle and makes deliveries to customer locations

• May support field sales activities

• Obtains signatures for deliveries made, as required.

• Works alone and/or under general supervision

• Develops good working relationships with customers through frequent and professional written and verbal communication.

• Communicates professionally & effectively with customers when delivering both good and bad information.

• Knows and complies with all safety policies and procedures.

• Works unconventional hours and potentially weekends to provide our required level of service on occasion.

• Attends work in predictable and regular manner

Position Details:

• Candidate must reside in Carlsbad, NM or surrounding areas

• Work week and shift: Monday through Friday from 7AM to 4:30PM, some overtime and weekend work may occasionally be required

• Compensation package offered: Competitive hourly rate and eligibility for quarterly bonus

• New hire training provided by local personnel

• May travel by air to headquarters locations in Houston, TX

• Must have valid US driver license

• Must have acceptable driving record (MVR)

• Must have DOT medical certification

Minimum Qualifications:

• High School Diploma or GED.

• Vocational/Technical training or certification, or equivalent experience.

• 2 years of assembly, installations, repair of chemical injection pumps or similar products and;

• 2 years of experience performing moderately complex installations independently

• 2 years of experience in strong customer service relations, including the ability to explain and train

• Basic knowledge of industrial safety, proper hand and power tool use, and other motorized material movement equipment

• Motor vehicle records must meet the standards for the company vehicle driving policy

• Must meet DOT physical requirements and training

• Able to lift at least 40lbs

• Proficient in MS Outlook and Excel

• High mechanical aptitude.

• High accuracy in data entry.

• Strong interpersonal skills to effectively interact with customers and various levels of management.

• Excellent time management and prioritization skills with a high level of persistency in meeting delivery schedules.

• Basic analytical and problem-solving skills.

• Must be able to travel daily away from the shop up to 90% of the time

• Speak, read and write English fluently

• Follow all safety policies and company-wide safety requirements

• Predictably and regularly attend work and be punctual

• Immigration sponsorship not offered for this role

Physical Demands:

• Role is deemed safety-sensitive and may be subject to employer or customer drug testing.

• Minimal crawling, climbing stairs, balancing, using a keyboard, and dialing less than 10%.

• Occasional bending, crouching, kneeling, squatting, climbing ladders, lifting up to 40lbs, reaching, twisting, stretching, pushing, pulling, standing, writing, and speaking between 11% - 33%.

• Frequent handling (grasping, holding, turning, working with hands), fingering (picking, pinching, fine manipulation), sitting, walking, and driving between 33% - 66%.

• Constant seeing and hearing greater than 66%.

Preferred Qualifications:

• Vocational/Technical training or certification

• 5 years of experience in oil and gas field installation of chemical injection pumps or similar products

• 5 years performing moderately complex installations independently

• 5 years of experience in strong customer service relations; including the ability to explain and train

• High level of analytical and problem-solving skills

About Us:

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that's been our mission for nearly a century.

We are a technology company that unlocks access to energy for the benefit of all. As innovators, that's been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.

For more news and information, visit SLB.com

Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.

Our Commitment to Diversity and Inclusion

We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.