What are the responsibilities and job description for the Administrative Assistant position at Champion Technology Services?
Job Overview
We are seeking a dynamic and highly organized Administrative Assistant to join our team! This vital role offers the opportunity to support daily office operations, enhance workflow efficiency, and provide exceptional customer service. As an energetic and proactive member of our organization, you will manage administrative tasks, coordinate schedules, and serve as the first point of contact for our customers. Your enthusiasm and attention to detail will help foster a positive and productive work environment. This paid position is perfect for someone with strong office management skills who thrives in a fast-paced setting.
Responsibilities
- Answer phone calls, emails, and text messages with professional phone etiquette.
- Manage front office operations, including handling incoming inquiries and providing excellent customer support while responding to customer inquiries
- Schedule and confirm all service appointments according to schedule and input all necessary information for the appointment
- Communicate clearly and concisely concerning all information pertaining to service calls and customers needs
- Assist with calendar management, scheduling appointments, and coordinating meetings for staff members
- Participate in on going training in customer service, conflict resolution, and scheduling tools and software
- Ensure that all information is documented properly so that all departments can complete the workflow efficently
- Handle office management responsibilities to ensure a smooth workflow with efficient problem-solving skills
Qualifications
- 1–2 years of customer service experience (Required)
- Proven office experience with strong organizational skills and attention to detail
- 1-2 Years prior experience working for Contractors - specifically in the HVAC / Electrical Fields (Preferred but not Required)
- Excellent communication skills in both English and bilingual capabilities are a plus
- College Degree in Organizational Communications, Business, or similar area of study (Preferred but not Required)
- Strong typing skills with high accuracy; familiarity with proofreading is advantageous
- Ability to prioritize tasks effectively with excellent time management skills and a self starter
The position will start as fully remote and then transition to hybrid. Join us to be part of an energetic team dedicated to delivering outstanding support while growing your career! We value proactive individuals who bring enthusiasm, professionalism, and a commitment to excellence every day.
Pay: $17.00 - $19.00 per hour
Benefits:
- Flexible schedule
Work Location: Hybrid remote in Gary, IN 46407
Salary : $17 - $19