What are the responsibilities and job description for the Officer Coordinator/Receptionist-Glenpool OK position at Champagne Metals?
Position Summary
The Administrative Receptionist serves as the first point of contact for customers, visitors, vendors, applicants, and employees while supporting the efficient day-to-day operation of the office. This position is responsible for maintaining a professional and welcoming environment, managing front office activities, maintaining business records, coordinating office services, and assisting with general administrative needs. The ideal candidate is organized, customer-focused, detail-oriented, and comfortable working in a fast-paced manufacturing environment.
Essential Duties And Responsibilities
Education
High school diploma or GED required.
Experience
This position works primarily in an office environment within a manufacturing facility. The Administrative Receptionist regularly interacts with employees, customers, vendors, contractors, and visitors while supporting the efficient operation of the office.
The Administrative Receptionist serves as the first point of contact for customers, visitors, vendors, applicants, and employees while supporting the efficient day-to-day operation of the office. This position is responsible for maintaining a professional and welcoming environment, managing front office activities, maintaining business records, coordinating office services, and assisting with general administrative needs. The ideal candidate is organized, customer-focused, detail-oriented, and comfortable working in a fast-paced manufacturing environment.
Essential Duties And Responsibilities
- Welcome visitors, customers, vendors, applicants, and employees in a professional and courteous manner.
- Answer, screen, and direct incoming calls using a multi-line phone system.
- Maintain a clean, organized reception area, lobby, conference rooms, kitchen, employee lounge, and other common areas.
- Assist with meeting setup, including room preparation, materials, and refreshments, as needed.
- Assist team with clerical functions.
- Maintain and update the company interoffice phone directory and employee birthday/anniversary calendar.
- Order business cards.
- Order and inventory marketing items.
- Process incoming and outgoing mail, packages, overnight deliveries, and office shipments.
- Scan, upload, index, and electronically file business documentation.
- Process and maintain business records, including Proofs of Delivery (PODs), receiving paperwork, job work orders, packing lists, shipping documentation, vendor invoices, and other operational records.
- Enter and submit customer invoices and credits using the customer's portal.
- Order, stock, and replenish office, kitchen, beverage, and janitorial supplies.
- Coordinate office equipment maintenance, vendor services, building-related requests, and office repairs.
- Assist with housekeeping initiatives.
- Clean/sanitize hard hats and safety glasses as needed.
- Process office-related purchase requests.
- Track recurring vendor services and office contracts.
- Coordinate monthly lunches.
- Support travel arrangements and meeting coordination as needed.
- Assist with special projects as needed.
Education
High school diploma or GED required.
Experience
- Two to three years of receptionist, administrative assistant, office coordinator, or customer service experience preferred.
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication skills.
- Strong organizational, multitasking, and time-management abilities.
- High attention to detail and accuracy.
- Ability to prioritize work and meet deadlines with minimal supervision.
- Self-starter with the ability to quickly learn processes, take initiative, and work independently with minimal supervision following training.
- Professional demeanor and ability to maintain confidentiality.
- Proficiency with Microsoft Excel, Outlook, Teams, and Word is preferred.
- Ability to sit, stand, and walk throughout the workday.
- Frequent use of computers, telephones, copiers, scanners, and other office equipment.
- Ability to occasionally lift and carry office supplies, beverages, or packages weighing up to 25 pounds.
- Multiple medical, dental, and vision insurance plan options.
- Tax-advantaged account options, including an HSA for eligible HDHP participants, a Medical FSA, and a Dependent Care FSA.
- Fifteen (15) days of paid time off each year.
- Company-paid Long-Term Disability insurance.
- Company-paid Life Insurance and Accidental Death and Dismemberment (AD&D) coverage.
- A 401(k) retirement plan with a 100% employer match on employee contributions up to 5% of pay and immediate vesting.
This position works primarily in an office environment within a manufacturing facility. The Administrative Receptionist regularly interacts with employees, customers, vendors, contractors, and visitors while supporting the efficient operation of the office.