Housekeeper

POSITION DESCRIPTION

Housekeeper

ABOUT US

At Chamberlin Associates, the difference is our team. We are a family-owned property management company with more than 65 years in the multifamily industry, and we have always believed that exceptional communities start with exceptional people. Our team members take real ownership of their work - many of our leaders started in entry-level roles and built their careers here over years and decades. We promote from within, invest in the growth of our people, and hold ourselves to a high standard of accountability, integrity, and resident service. If you are looking for a place where your contributions are recognized and your career can grow, Chamberlin Associates is where you belong.

POSITION OVERVIEW

The Housekeeper is responsible for maintaining the cleanliness, hygiene, and presentation of the community's interior common areas, amenity spaces, and leasing facilities. This role directly impacts resident satisfaction and the overall appeal of the property. Success requires attention to detail, reliability, and a service-first attitude that reflects the community's standards and creates a welcoming experience for residents, prospects, and guests.

KEY RESPONSIBILITIES

Interior Common Area Cleaning

• Clean and sanitize lobbies, hallways, stairwells, and elevator cabs daily.
• Mop, vacuum, sweep, and scrub all interior common area floors.
• Clean interior windows, glass doors, and mirrors to a streak-free standard.
• Wipe down and sanitize handrails, mailboxes, door handles, and all high-touch surfaces.
• Remove trash from interior common areas and replace liners on schedule.

Amenity & Leasing Area Upkeep

• Clean and maintain the leasing office, clubhouse, fitness center, and all amenity spaces.
• Sanitize gym equipment, community tables, and shared furniture after each use cycle.
• Restock paper products, soap dispensers, and amenity supplies as needed.
• Ensure common area restrooms are clean, fully stocked, and odor-free at all times.

Additional Spaces & Reporting

• Clean laundry rooms, vending areas, and package rooms on a regular schedule.
• Report damaged equipment, lighting issues, or maintenance concerns to the Maintenance Supervisor.
• Assist with cleaning vacant units, model units, and newly turned units as requested.
• Maintain cleaning supply inventory and notify the supervisor when stock is low.

Standards & Safety

• Follow cleaning schedules and checklists established by the Property Manager.
• Use cleaning products and chemicals safely and in compliance with OSHA standards.
• Contribute to a welcoming, well-maintained environment that enhances the resident experience.
• Represent the community professionally at all times when interacting with residents and guests.

QUALIFICATIONS

Required

• Ability to perform physical labor including standing, bending, and lifting up to 30 lbs for extended periods.
• Reliable, punctual, and highly detail-oriented.
• Ability to work a flexible schedule including weekends.

Preferred

• Familiarity with commercial cleaning equipment such as floor buffers and carpet extractors.
• Knowledge of OSHA safety standards for chemical handling and storage.
• Bilingual (English/Spanish) a plus.

Chamberlin Associates is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

All employment offers are contingent upon the successful completion of a standard background check, which reviews records for the past seven (7) years, in compliance with applicable federal, state, and local laws.