Procurement Sourcing ITO/BPO - Senior Expert

At Chain IQ, your ideas move fast.

Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.

Join our Team

It is an exciting time at Chain IQ and our team in Jersey City are looking for a Sourcing Senior Expert in Outsourcing and Offshoring Services.

Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base.

Role Purpose

The primary purpose is to deliver value-add sourcing services to clients in a structured, professional and consistent manner.

We are seeking a dynamic, client-focused individual to join our US Outsourcing and Offshoring Sourcing team. The candidate must have experience in the end-to-end sourcing lifecycle across a range of outsourcing categories including ITO and BPO and be capable of performing in a consultative capacity.

Responsibilities

We are currently seeking a Senior Expert to join the Outsourcing and Offshoring Services team. The Sourcing Senior Expert needs to be a dynamic, highly client-focused individual with proven experience within Outsourcing and Offshoring Services.

The individual will have experience in working with the main suppliers in the Americas and globally of Outsourcing and Offshoring Services.

Main Responsibilities Will Include

• Establishing and maintaining strong relationships with business partners
• Leading assigned sourcing initiatives (tactical and strategic), which vary in terms of scope and scale
• Conducting market tenders (RFPs, RFIs, e-Auctions) and managing the evaluation process across a cross-functional team to determine supplier selection
• Understanding complex business requirements and shaping deals to meet those requirements
• Calculating financial baselines, pricing models and future case analysis from client data for use in developing negotiation strategies.
• Negotiating deals to achieve optimal commercial terms
• Drafting contracts (review, redline/edit, review comments, identify business issues, legal issues, regulatory requirements) based on standard terms and conditions (including master agreements, task orders, change orders, amendments, etc.)
• Be accountable for leading negotiations that yield the right business outcome, ensuring compliant contracting, performance management and issue resolution
• Maintaining market awareness for assigned categories and contributing to sourcing area plans
• Adhering to the Chain IQ corporate standards, including using the defined sourcing tools and processes in delivery of sourcing initiatives, maintaining, and managing contract data quality.
  
  

Requirements

• Bachelor’s Degree (Supply Chain concentration and/or MBA would be a plus)
• Minimum 15 yrs. experience with active contract and commercial sourcing negotiations across various outsourcing (ITO and BPO) categories (strong experience in a client-facing environment and/or in the financial industry would be a plus).
• Experience in relationship management, deal structuring, vendor management, and procurement. 
• Advanced skills with Microsoft PowerPoint and Excel and database analytic tools and sourcing systems
• Proven capability running complex multi-million-dollar sourcing projects
• Experience with contracts and ability in contract drafting, with limited legal support
• Excellent oral and written communication and negotiation skills
• Client/stakeholder focus within the corporate environment with the gravitas to influence stakeholders
• Ability to manage multiple priorities, often to tight deadlines, and deliver results
• Experience using SAP Ariba System, with a proven track record of mastering custom built procurement tools
• Professional team player - committed, motivated and flexible
  
  

Join a truly global team.

We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.

Chain IQ – Create. Lead. Make an impact.

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