Demo

Director of Human Resources

CHAGEE USA
Irvine, CA Full Time
POSTED ON 12/16/2025
AVAILABLE BEFORE 1/14/2026

Position Overview:

Chagee U.S is seeking an experienced Director, Regional HR Business Partner (HRBP) to lead our North American HRBP team. This role is responsible for overseeing Retail HRBP teams across various states and regions, ensuring alignment of HR strategies with business objectives. Additionally, the Director will serve as the Regional HRBP, providing strategic HR support to business departments. The ideal candidate will have extensive experience in retail HR within the North American market.


Key Responsibilities:

Strategic HR Partnership: Collaborate with senior leadership to develop and implement HR strategies that support business goals and drive organizational performance.

Team Leadership: Lead and mentor regional Retail HRBP teams, fostering a culture of collaboration, continuous improvement, and excellence.

Organizational Development: Provide guidance on organizational design, workforce planning, and talent management to enhance efficiency and effectiveness.

Employee Relations: Oversee complex employee relations issues, ensuring effective resolution and compliance with applicable laws and company policies.

Performance Management: Drive the implementation of performance management processes, coaching managers on effective practices to enhance employee development and productivity.

Change Management: Lead and support organizational change initiatives, ensuring effective communication and transition strategies are in place.

Compliance and Risk Management: Ensure HR practices comply with federal, state, and local regulations, mitigating risks and maintaining a positive work environment.

Data-Driven Decision Making: Utilize HR metrics and analytics to inform strategic decisions and measure the effectiveness of HR programs and initiatives.


Qualifications:

Experience: Minimum of 10 years of progressive HR experience, with at least 5 years in a senior HRBP role within the retail sector; experience in the food and beverage industry is a plus.

North American Expertise: Comprehensive understanding of HR practices, labor laws, and market trends specific to the North American retail industry.

Leadership Skills: Proven ability to lead and develop high-performing HR teams across multiple regions.

Strategic Acumen: Demonstrated experience in aligning HR strategies with business objectives to drive organizational success.

Communication Skills: Exceptional verbal and written communication skills, with the ability to influence and collaborate with stakeholders at all levels.

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or relevant certifications (e.g., SHRM-SCP, SPHR) preferred.


Chagee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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