What are the responsibilities and job description for the Senior Scrum Master - Local to Pittsburgh, PA position at CGI?
Position Description
This position is located at our client site in Pittsburgh, PA.
We are seeking an experienced Agile Transformation Scrum Master (SPC) who is passionate about driving organizational change, enabling high performing teams, and leading large scale Agile transformations within complex enterprise environments.
This role offers the opportunity to work at the intersection of Agile delivery, healthcare transformation, data modernization, and enterprise scale change management. The successful candidate will partner with Product Owners, business leaders, technical teams, and stakeholders to accelerate delivery outcomes while fostering a culture of continuous improvement.
This position is ideal for a servant leader who enjoys coaching teams, removing organizational impediments, improving Agile maturity, and influencing transformational change across multiple teams and stakeholders.
Your future duties and responsibilities
The Agile Transformation Scrum Master will be responsible for facilitating Agile delivery, coaching teams, driving continuous improvement initiatives, and supporting successful program execution.
Agile Delivery Leadership
Prepare monthly Agile Health Summary reports including:
At least one of the following:
CGI's benefits are offered to eligible professionals on their first day of employment to include:
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
This position is located at our client site in Pittsburgh, PA.
We are seeking an experienced Agile Transformation Scrum Master (SPC) who is passionate about driving organizational change, enabling high performing teams, and leading large scale Agile transformations within complex enterprise environments.
This role offers the opportunity to work at the intersection of Agile delivery, healthcare transformation, data modernization, and enterprise scale change management. The successful candidate will partner with Product Owners, business leaders, technical teams, and stakeholders to accelerate delivery outcomes while fostering a culture of continuous improvement.
This position is ideal for a servant leader who enjoys coaching teams, removing organizational impediments, improving Agile maturity, and influencing transformational change across multiple teams and stakeholders.
Your future duties and responsibilities
The Agile Transformation Scrum Master will be responsible for facilitating Agile delivery, coaching teams, driving continuous improvement initiatives, and supporting successful program execution.
Agile Delivery Leadership
- Facilitate all Scrum ceremonies, including:
- Sprint Planning
- Daily Stand Ups
- Sprint Reviews
- Sprint Retrospectives
- Backlog Refinement Sessions
- Partner with Product Owners and delivery teams to establish sprint goals and commitments.
- Support sprint planning and team capacity management activities.
- Ensure Scrum and Agile best practices are consistently applied.
- Coach Agile teams on Scrum principles, Agile frameworks, and delivery best practices.
- Mentor Product Owners, stakeholders, and team members on Agile mindset and continuous improvement.
- Drive Agile maturity improvements across teams and organizational stakeholders.
- Support Agile transformation efforts and adoption of Scaled Agile Framework (SAFe) practices.
- Maintain Impediment, Risk, and Dependency Logs.
- Proactively identify delivery risks, blockers, and dependencies.
- Facilitate timely escalation and resolution of issues impacting delivery.
- Coordinate cross functional teams to manage inter team dependencies.
- Prepare weekly Agile status reports including:
- Sprint progress
- Delivery status
- Risks and blockers
- Dependency management
- Upcoming milestones and activities
- Develop and maintain Agile delivery dashboards and reporting.
- Track and report key performance indicators including:
- Velocity
- Sprint Burndown
- Sprint Predictability
- Cycle Time
- Delivery Trends
- Present Agile delivery insights to leadership and stakeholders.
- Facilitate retrospective sessions and continuous improvement workshops.
- Develop and maintain Continuous Improvement Action Plans.
- Track improvement initiatives through completion.
- Recommend process enhancements based on delivery metrics and team feedback.
- Conduct release readiness assessments.
- Evaluate delivery health and release risks.
- Support planning and coordination of releases and deployment activities.
- Ensure teams are positioned for successful program increments and releases.
Prepare monthly Agile Health Summary reports including:
- Team velocity trends
- Sprint predictability metrics
- Delivery performance indicators
- Open risks and impediments
- Dependency status
- Continuous improvement recommendations
- Team maturity observations
- Release readiness assessments
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.
- 5 years of experience serving as a Scrum Master in Agile delivery environments
- 3 years supporting Agile transformation or organizational change initiatives
- Strong hands-on experience facilitating Scrum ceremonies and coaching Agile teams
- Experience supporting multiple cross functional Scrum teams simultaneously
- Demonstrated ability to manage risks, dependencies, and impediments across teams
- Experience leveraging Agile metrics to improve team performance and delivery outcomes
- Knowledge of Agile delivery frameworks including Scrum, Kanban, and SAFe
- Experience creating executive level status reports, dashboards, and delivery metrics
- Ability to influence stakeholders at all levels of an organization
- Excellent facilitation, communication, and conflict resolution skills
- Strong servant leadership mindset
- Experience working in enterprise technology, data, or digital transformation programs
- Experience working within healthcare payer, provider, insurance, or healthcare technology organizations
- Understanding of healthcare business processes, regulatory environments, and enterprise transformation initiatives
- Exposure to healthcare data management programs and enterprise modernization efforts
At least one of the following:
- Certified Scrum Master (CSM)
- Professional Scrum Master (PSM)
- SAFe Scrum Master (SSM)
- SAFe Advanced Scrum Master (SASM)
CGI's benefits are offered to eligible professionals on their first day of employment to include:
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well-being programs
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.