What are the responsibilities and job description for the Senior Life Insurance Business Analyst position at CGI?
Position Description
CGI is a global IT and business consulting services firm delivering end-to-end services across strategy, systems integration, and managed services. With thousands of professionals worldwide, CGI partners with clients to drive measurable outcomes through innovation, deep industry expertise, and a collaborative, client-focused culture.
We are seeking a Senior Life Insurance Business Analyst with deep expertise across the life insurance value chain to support strategic transformation initiatives. This role requires a strong blend of operational knowledge and consulting capability, with direct experience working alongside Life Insurance Operations teams to assess, design, and optimize business processes.
Your future duties and responsibilities
This role will engage with senior stakeholders to define future-state capabilities and drive business-aligned transformation roadmaps.
Conduct comprehensive assessments of current-state life insurance business operations across multiple functional areas
Facilitate workshops with operations leaders and executives to identify business challenges and transformation opportunities
Document and analyze end-to-end business processes, identifying inefficiencies and improvement areas
Define and articulate future-state business capabilities aligned with strategic objectives
Develop high-level business capability roadmaps in partnership with technology and IT leadership
Translate complex operational concepts into clear, executive-ready deliverables and presentations
Create conceptual models and visualizations of current and future state processes beyond standard documentation
Provide subject matter expertise across life insurance domains including underwriting, servicing, and claims
Required Qualifications To Be Successful In This Role
CGI’s benefits are offered to eligible professionals on their first day of employment to include:
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
CGI is a global IT and business consulting services firm delivering end-to-end services across strategy, systems integration, and managed services. With thousands of professionals worldwide, CGI partners with clients to drive measurable outcomes through innovation, deep industry expertise, and a collaborative, client-focused culture.
We are seeking a Senior Life Insurance Business Analyst with deep expertise across the life insurance value chain to support strategic transformation initiatives. This role requires a strong blend of operational knowledge and consulting capability, with direct experience working alongside Life Insurance Operations teams to assess, design, and optimize business processes.
Your future duties and responsibilities
This role will engage with senior stakeholders to define future-state capabilities and drive business-aligned transformation roadmaps.
Conduct comprehensive assessments of current-state life insurance business operations across multiple functional areas
Facilitate workshops with operations leaders and executives to identify business challenges and transformation opportunities
Document and analyze end-to-end business processes, identifying inefficiencies and improvement areas
Define and articulate future-state business capabilities aligned with strategic objectives
Develop high-level business capability roadmaps in partnership with technology and IT leadership
Translate complex operational concepts into clear, executive-ready deliverables and presentations
Create conceptual models and visualizations of current and future state processes beyond standard documentation
Provide subject matter expertise across life insurance domains including underwriting, servicing, and claims
Required Qualifications To Be Successful In This Role
- Minimum 10 years of experience in life insurance business analysis, consulting, or operations, including exposure to multiple life insurance organizations, and demonstrates hands-on expertise across several core domains such as distribution, underwriting, servicing, agent management, and claims.
- Direct experience working with Life Insurance Operations teams, not solely IT-focused roles
- Demonstrated expertise in at least three areas: distribution, new business/underwriting, in-force servicing, agent management, or claims
- Proven ability to lead facilitated sessions with senior stakeholders including executive leadership
- Strong written and verbal communication skills with the ability to influence and present at CEO/COO level
- Experience developing business capability models and transformation roadmaps
- Ability to create conceptual and strategic representations of business processes
- Experience working across multiple life insurance carriers or organizations
- Background in internal consulting teams within large life insurance carriers
- Experience in operations leadership roles within life insurers or third-party administrators
- Consulting experience with global or boutique professional services firms
- Familiarity with third-party administrators such as Illumifin, EXL, DXC, NTT Data, or TCS
CGI’s benefits are offered to eligible professionals on their first day of employment to include:
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well-being programs
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.