Administrative Support - Receptionist

Position Description

CGI Federal employs a Receptionist for their Knoxville, TN office. CGI offers more than just a job. We offer limitless opportunities to make a difference for the clients and communities we serve. This is a great working environment with many benefits focused on ownership, listening, recognition, health, and well being.

This position is located in Knoxville, TN.

Your future duties and responsibilities

• As the first impression of CGI, greet CGI Partners and guests in a friendly and professional
  
  

manner.

• Assess and address all inquiries/requests and forward them appropriately.
• Answer the phone in a professional and courteous manner using proper phone greeting
  
  

techniques.

• Keep accurate records in the appropriate systems of all access credentials given to CGI Federal
  
  

Partners, CGI CSG Partners, contractors, and visitors.

• Coordinate parking badges/vouchers for CGI Federal Partners, CGI CSG Partners, contractors, and
  
  

visitors.

• Maintain a clean and organized reception area.
• Assist with scheduling and coordinating internal/external meetings and appointments.
• Support the facility in planning, communications related to, set up, and breakdown for events
  
  

and meetings.

• Support various administrative tasks related to the facility.
• Perform other administrative duties as coordinated and agreed to between the Industrial Security
  
  

manager and Onshore Center Lead.

• Provide support on new hire onboarding activities.
  
  

Physical and Industrial Security:

• Monitor and manage visitor access to ensure compliance with security protocols, policies, and
  
  

the SSA.

• Maintain accurate records of visitor logs and access credentials.
• Maintain the separation between CGI Federal and CGI Parent/Affiliate.
• Coordinate with the Facility Security Officer (FSO) on suspicious and security related
  
  

matters.

• Assist in the implementation of security policies and procedures for this facility.
• Report any security incidents or breaches to the appropriate authorities.
• Support the Insider Threat and Counterintelligence programs by monitoring and reporting
  
  

suspicious activities.

FOCI Monitoring and Reporting:

• Ensure that all access credentials issued are displayed properly and report any unreturned
  
  

access credentials to the Industrial Security team.

• Monitor the approved Vendor list issued by Industrial Security/Facili
  
  

Required Qualifications To Be Successful In This Role

• 3 to 5 years' experience as a receptionist/office support person with a minimum of 2 years'
  
  

experience as an office receptionist.

• A basic knowledge of facilities/building operations is a great asset.
• Ability to communicate requirements and schedules for vendor services to partners in a timely
  
  

manner is a necessity.

• Basic working knowledge of Excel, Word, and MS Office tool suite.
• Ability to schedule and manage appointments in Outlook.
• Exceptional interpersonal and guest service skills to build solid working
  
  

relationships.

• Focused on customer service and the ability to always maintain a high level of
  
  

professionalism.

Desired qualifications/non essential skills required:

• CGI offers a great working environment with many benefits focused on ownership,
  
  

listening, recognition, health, and well being.

• Opportunities to make a difference for the clients and communities we serve.
• Be part of the growth of one of the top 5 largest independent global IT companies.
  
  

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $31,700.00 $58,100.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well being programs
  
  

#CGIFederalJob

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.