What are the responsibilities and job description for the Constituent Engagement Coordinator position at CGA?
Constituent Engagement Coordinators (CECs) support the day-to-day operations of legislative offices and help legislators serve their constituents. This role requires strong communication skills, sound judgment, attention to detail, and the ability to manage competing priorities in a fast-paced environment.
CECs are expected to maintain a high standard of professional conduct when representing legislators and the caucus in the district and the broader community.- Respond to constituent emails and phone inquiries, manage constituent cases, and follow up with agencies and other partners to help resolve concerns.
- Manage legislators’ calendars and schedule meetings.
- Draft and distribute newsletters, correspondence, and other constituent communications.
- Conduct research and monitor and track legislation.
- Maintain accurate constituent records and databases.
- Help prepare legislators for hearings and meetings with lobbyists, stakeholders, and constituents.
- Coordinate with colleagues to support legislative office operations and constituent services.
- Strong verbal and written communication skills.
- Ability to work effectively with legislators, colleagues, constituents, and external partners.
- Sound judgment and discretion when handling sensitive or confidential information.
- Initiative and the ability to work independently.
- Strong organizational skills, including the ability to manage and track multiple projects.
- Excellent time management and attention to detail.
- Ability to meet tight deadlines and remain calm and professional under pressure.
- Consistent follow-through and the ability to complete tasks.
- Ability to give and receive constructive feedback.
Salary : $54,000